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Ann Arbor

    Escalation Engineer - Ann Arbor, United States - Criteo

    Criteo
    Criteo Ann Arbor, United States

    1 week ago

    Default job background
    Description
    Being an Escalation Engineer at Criteo means that you are the R&D frontline, which is challenging on many aspects.

    You will have to:

    • Assess the importance of issues reported on Criteo infrastructure
    • Troubleshoot complex issues and coordinate cross-team efforts to mitigate them
    • Suggest and help implement best practices and measures so that incidents only happenonce, and never again
    • Make technical decisions that have a direct impact on business and financial revenues
    • Ensure the continuity of the service with on-call responsibilities

    What you could work on:

    • Handle a major failure on an application over the week-end
    • Drive postmortems meetings and be a key player in non-recurrence plans
    • Innovate and find new ways to detect automatically the origin of incidents

    Strong candidates qualifications:
    If we were to describe our ideal candidate for the job, he or she would have the following qualifications:

    • A strong liking of investigation
    • A sound knowledge of platforms at scale
    • Being a quick learner
    • Not afraid of changes
    • Great communication skills: be able to give the right level of information
    • Prior coding experience (Python, Scala, C#, JSON, SQL, etc.)
    Bonus points

    • Prior knowledge of advertising ecosystem
    • Experience in incident management
    • Experience with on-call shifts
    • Knowledge of and interaction with infrastructure
    • Experience with monitoring systems
    #J-18808-Ljbffr
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