Senior Systems Engineer- Contact Center - Marlborough
5 days ago
Job summary
We're looking for a Senior System Engineer to implement and maintain configuration, administration, optimization and operational excellence of Sequel's enterprise contact center technology ecosystem.The ideal candidate will have experience in contact center operations; people experience technology with excellent troubleshooting skills,
deep technical expertise in contact center technologies including configuration routing analytics integrations strong understanding of workflows telephony concepts omnichannel support ability communicate Contact Center configuration integrations clearly both technical non-technical audiences ability work independently manage multiple priorities drive outcomes collaboratively.
Job description
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