Manager - Contact Center - Canton, MA

The Manager of the Contact Center is responsible for overseeing the day-to-day operational functions of the Contact Center team.This leadership role works closely with all Teams and Departments within Boston to include; Customer Care, BMLConnect Service team and Legal/Compliance ...

The Manager of the Contact Center is responsible for overseeing the day-to-day operational functions of the Contact Center team. · ...

The Manager of the Contact Center is responsible for overseeing the day-to-day operational functions of the Contact Center team. · Oversee daily operations of the contact center. · Lead, coach and manage staff to meet performance and service level goals. · ...

The Contact Center Manager is responsible for leading and managing the Credit Union's Contact Center as a member-focused digital branch. · ...

+h2>Job summary · The Contact Center Manager is responsible for leading and managing the Credit Union's Contact Center as a member-focused digital branch. · Foster a strong, member-centric service culture by setting clear service standards and coaching staff in service excellence ...

We're seeking a friendly, detail-oriented · and professional Call Center Representative to be the first point of contact for our members. · Answer inbound calls from members regarding accounts,… · Educate members on credit union products and services to promote engagement · ...

The Contact Center Manager is responsible for leading and managing the Credit Union's Contact Center as a member-focused digital branch. · This role ensures members and prospective members receive prompt, accurate, and courteous service across all contact channels while reinforci ...

The Contact Center Manager is responsible for leading and managing the Credit Union's Contact Center as a member-focused digital branch. · This role ensures members and prospective members receive prompt, accurate, and courteous service across all contact channels while reinforci ...

This position is responsible for ensuring Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service. · Leads a team of approximately 15 Residential or Business Customer Service Representatives in del ...

This position is responsible for ensuring Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service. · Leads a team of approximately 15 Residential or Business Customer Service Representatives in del ...

We are seeking a Contact Center Specialist to join our team at ManpowerGroup. · The ideal candidate will have excellent communication skills, · be proactive, · and able to adapt quickly. · ...

We are seeking Contact Center Specialists to help our customers understand and make sense of general needs with their accounts. As part of our dedicated team, you will create positive interactions with customers every day. · Responsibilities Field a variety of incoming customer i ...

Contact Center Specialists help customers understand their accounts and provide assistance with online banking. · ...

+Field a variety of incoming customer inquiries via phone or chat to deliver high-quality solutions for our customers. · Troubleshoot issues and determine the appropriate course of action for effective resolution. · ...

We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business.Successful candidates will be domain subject matter experts in one or more indust ...

We're looking for a bad-ass Contact Center Supervisor to join our team. This role involves supervising a high-performing team focused on ensuring clients receive top-notch support. · Providing coaching, support, and direction to team members. · ...

We are seeking a Contact Center Specialist to join our team in the financial services industry. The ideal candidate will have excellent communication skills and be able to adapt quickly. · ...

We are seeking experienced and historically successful Contact Center/CX/Business Process Outsourcing and Business Process as a Service Specialty Sellers for our Agentic AI Customer Service business. · ...

We are seeking a Contact Center Specialist to join our team in East Providence (Riverside), RI. The ideal candidate will have excellent communication skills and strong problem-solving abilities. · ...

The Contact Center Specialist I is responsible for utilizing their advanced knowledge and technical skills to resolve inquiries effectively and efficiently, · - Promotes and sells new products to existing and/or potential customers thorough a relationship-based approach · - Assis ...