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Client Delivery Consultant - Chicago, United States - Convey Health Solutions
Description
Our Client Advisory Associates are interested in immersing themselves in the areas of advanced data analytics and modeling, with an eye towards solving client problems.
KEY DUTIES AND RESPONSIBILITIES
A deep desire to serve clients by helping them interpret the outcomes of advanced analytics
Ensure the security, confidentiality, and integrity of client information for yourself and team
A genuine interest in using our proprietary analytical and visualization tools (Pareto Intelligence) to solve client problems.
A need to innovate and translate client ideas and feedback into enhancements to our suite of tools
Being our clients trustworthy partner to interpret outcomes from our suite of data analytic tools
Managing multiple client engagements and relationships concurrently
Using critical thinking skills to create customized analytic interpretations as requested by our clients
Providing live demonstrations and instructing new users on our suite of data analytic tools to current and prospective clients
Significant collaboration and communication with other technical and non-technical members of the team
Shows genuine interest in subject matter and builds rapport with audience
Is charismatic and enthusiastic in knowledge sharing; leaves audiences with a greater understanding
Drives multiple data gathering efforts and gains insight for analysis and data interpretations to suggest the root cause of a problem and describes its impact
Leads complex analyses and is able to socialize and gain buy-in to specific courses of action
Demonstrates effective use of communication (verbal and written), diagnostic, as well as facilitation skills, when working with clients get mutually agreement of what the need is and solve their problem
Can clearly articulate knowledge about the firm to internal and external clients
Shows a deep and credible knowledge about the broad capabilities of the function (i.e., clients see individual as trusted advisor who can involve the right resources to solve a problem)
Shows advanced understanding of competitors offerings, Client portfolios (for example Medicare Advantage, Medicaid, etc.) and client specific processes, procedures, and regulatory guidelines and new business opportunities to anticipate future changes and develop strategies that provide competitive advantage
Demonstrates in-depth grasp of most client portfolios to draw parallels in strategic decisions and account expansion
EDUCATION AND EXPERIENCE
A Bachelors Degree in Data Analytics, Economics, Management Information Systems, Finance, Accounting, or other related degrees is preferred
Demonstrated strong communication skills, both oral and written.
Advanced critical thinking and people management skills.
Detail-oriented, organized, and able to juggle multiple tasks/projects with minimal supervision.
Demonstrated passion, curiosity, flexibility and positive attitude.
5 to 7 years of combined Consulting and Data Analytics experience
Health Plan experience welcomed
Demonstrate an analytical mindset with great attention to detail.
Excellent analytical skills.
Proficiency in using SQL and Athena.
Experience with JHub and other coding languages.
Experience working with large datasets.
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