- Interfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.
- nalyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.
- nalyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).
- Manages and prioritizes the cash application process for high risk customers.
- Identifies and recommends system/process modifications necessary to improve efficiency and effectiveness.
- Ensure accurate financial records of client's accounts. Provide reporting to Account Managers, clients, brokers, TPA and/or auditors upon request.
- Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients.
- College degree or equivalent work experience.
- 2+ years of experience in Finance, Accounting or related field.
- Strong analytical and problem-solving skills.
- dvanced knowledge of Microsoft Word and Excel.
- bility to work in both team and individual environments.
- Strong customer service and communication skills, both oral and written.
- bility to identify problems and take initiative to recommend solutions to Manager and implement changes.
- Experience in customer service or insurance related role/processes.
- Self-starter, sense of urgency, works well under pressure.
- Knowledge of vision and /or insurance benefits.
- Understands third party benefits and administration.
- bility to promote integrity and a strong work ethic.
- Knowledgeable in continuous improvement methods.
- Knowledge and experience in SAP.
- Previous Facets experience and knowledge.
- Excel.
- ccounting / Finance system payment transaction experience.
- Collections and or customer service experience.
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Senior Finance Analyst - Mason, United States - Cynet Systems
Description
Job Description:Pay Range: $16hr - $21hr
Responsibilities:
