Tech Level One-config Center - Vernon Hills, United States - CDW

CDW

Verified Company

Vernon Hills, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.

Key Areas of Responsibility

Configure customers systems to their required specifications.
Test systems to ensure 100% quality.
Maintain minimum monthly productivity goals.
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
Ensure that customers receive the highest level of customer service.
Communicate issues concerning customer orders to the area Help Desk or Team Leader.
Adhere to safety procedures and guidelines at all times.

Responsibilities

Perform any additional duties assigned by management.
It may be necessary on occasion for this individual to work beyond their regularly scheduled shift
Overtime is to be expected and in some cases may be required
Demonstrate ability to lift and carry up to 25 pounds of force frequently (3467% of the workday) and 26 to 50 pounds of force occasionally (033% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds.
Demonstrate ability to push and pull up to 10 pounds of force occasionally (033% of the workday).
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.

Minimum Qualifications

High School diploma or GED.
A + Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.

Other Required Qualifications

Analytical skills and the ability to solve problems
Ability to quickly learn about new technology and keep pace with an everchanging industry
Ability to assemble and disassemble computer equipment, mechanically inclined
Obtain certifications and continually learn new technology.
Demonstrate ability to lift and carry up to 25 pounds of force frequently (3467% of the workday) and 26 to 50 pounds of force occasionally (033% of the workday). The team lift system must be utilized for loads weighing more than 50 pounds.
Demonstrate ability to push and pull up to 10 pounds of force occasionally (033% of the workday).
Demonstrate ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.

Preferred Qualifications

Net+ Certification
Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers
Basic knowledge of CDW's internal systems