- Building guest relationships through a swift, professional and highly personal service
- Collating and sharing expert local knowledge of events, places of interests and restaurants
- Resolving guest issues and using their feedback to improve guest satisfaction
- Delegating duties to your team while also setting exceptional standards
- Ensuring every guest enjoys discretion, ethical behaviour, privacy and confidentiality
- Leading the way as a brand ambassador to promote the hotel's other businesses
- Communication and customer service skills
- Strive for excellence in an eager and motivated manner
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- A High School diploma / qualification. College and university degree would be a bonus
- At least four years'experience in an upscale hotel / equivalent environment as a Concierge or related discipline
- Fluent English and local language are essential, any additional languages would be great
- At least one years' supervisory experience or equivalent combination of education and experience
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New Waterfront Wharf Restaurant
3 weeks ago
New DC Wharf Restaurant Washington, United States**Job Title: Restaurant Expediter** · **Location**: New Restaurant in the DC Wharf · **About Us**: · Hospitality industry experts, we pride ourselves on showcasing the finest ingredients, innovative techniques, and creative dishes that delight our guests' palates and creating mem ...
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Supervisor - Milk & Honey Wharf
4 days ago
Thompson Hospitality Corporation Washington, United StatesOverview: · As a Supervisor at **Milk & Honey**, you'll be a pivotal leader in maintaining the high standards of service, quality, and Southern hospitality that define our restaurant. In this role, you'll provide guidance to the front-of-house and back-of-house teams, ensuring sm ...
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InterContinental Hotels Group Washington, United StatesRole Purpose · After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're ...
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IHG Washington, United States**Role Purpose** · After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling bartender? As the friendly face of our hotel bars, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether yo ...
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Night Auditor @ Hyatt House The Wharf
1 week ago
Concord Hospitality Washington, United StatesNow Hiring: Night Auditor · We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open each front desk role is as important as the others. Associa ...
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Concord Hospitality Washington, United StatesWe are hiring a Food and Beverage Lead. · We are looking for people that have a passion to serve others Our dining and beverage outlets and our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions as well as service our int ...
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Guest Relations Manager
3 weeks ago
InterContinental Washington, United StatesAt IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? · As the ...
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Dining Room Manager
3 weeks ago
ilili DC Washington, United StatesWe are seeking an experienced and passionate **Dining Room Manager** to pioneer our culinary operations in our new home at The Wharf. · Welcome to ilili, where we invite guests to celebrate life and share sundry blends of modern and traditional Lebanese cuisine. Our goal at ilili ...
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Boat Captain
3 weeks ago
Reflections DC Washington, United StatesWe are looking for new captains to join the team · **Requirements**: · - USCG OUPV minimum required (Inland is fine) · - Must be current with first aid and CPR before start date · - Must display good seamanship, watchkeeping and safety awareness · - Be available on-call for one o ...
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Clerk Receiving
1 week ago
InterContinental Washington, United StatesAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create war ...
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Assistant Manager Front Office
4 days ago
InterContinental Washington, United StatesAt IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? · As the ...
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Front Desk Agent
4 days ago
InterContinental Washington, United StatesAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create war ...
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Conference Services Manager
4 days ago
InterContinental Washington, United States**About us** · Do you see yourself as a **Conference Services Manager**? · When you're a part of IHG, you're more than your job title. And that's what we love - the individual talents, interests and dreams that make you who you are. Join us and we won't expect you to conform to a ...
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Dc Unarmed Security Officer
6 days ago
Metropolitan Protective Services Washington, United StatesUnlock your potential and protect what matters most with a career at MPSI - where every day brings new challenges and opportunities for growth · Must Possess an **ACTIVE** DC Security Officer of Special Police Officer License · Must be available to work weekends, please note new ...
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Regional Success Manager
1 week ago
TOASTIQUE Washington, United StatesThe Toastique Regional Success Manager will be responsible for all day-to-day activities within the DC Metro location, which include our Wharf, Navy Yard, Dupont, and Union Market locations. They will be responsible for employee management, scheduling staff, assisting with orderi ...
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Server
1 day ago
ilili DC Washington, United States**_Welcome to ilili, the premier institution of Lebanese food culture and hospitality values in the US._** · - Executive Chef and Owner Philippe Massoud has built ilili's reputation as a culinary go-to destination for elevated Lebanese cuisine. ilili's restaurants are a vibrant a ...
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Host
3 weeks ago
Easy Company Washington, United States Part timeJob Details · Better Hospitality Group (BHG) is the operating group behind three of Washington, D.C.'s most cherished neighborhood bar/restaurants: TAKODA in the capital's bustling Shaw neighborhood, Boardwalk Bar & Arcade on the waterfront at The Wharf, our newest TAKODA locatio ...
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Director of Food
3 weeks ago
InterContinental Hotels Group Washington, United StatesAs the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take gre ...
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Dining Room Manager
2 weeks ago
ilili DC Washington, United States Full timeWe are seeking an experienced and passionate Dining Room Manager to pioneer our culinary operations in our new home at The Wharf. · Welcome to ilili, where we invite guests to celebrate life and share sundry blends of modern and traditional Lebanese cuisine. Our goal at ilili is ...
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Bartender
1 week ago
Lucky Buns Washington, United States Other· Join Lucky Buns - DC's Burger and Cocktail Spot at The Wharf or Adam's Morgan. · Looking for lunch and dinner staff. · Candidates should have strong communication skills and understand how to provide true hospitality in an engaging welcoming manner. · A general knowledge profi ...
Concierge - InterContinental Washington - The Wharf - InterContinental Hotels Group
Description
We want to make our guests' experiences truly memorable from the very first moment they set foot in one of our hotels.
To set the right tone, we're looking for a Concierge capable of leaving no stone unturned in pursuit of complete guest satisfaction.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
What We need from you:
What you can expect from us:
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.