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    Process Optimization Analyst - Austin, United States - Introlligent Inc.

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    Description
    • Develop and drive improvements across internal and external partner processes and procedures to create best-in-class operational experiences with a customer-focused approach
    • Support the agile development lifecycle by resolving blockers, testing systems functionality, running implementations and process changes.
    • Provide support and frequent communication to cross-functional teams and key partners while raising potential issues or key decisions needed to ensure a smooth operational execution.
    • Further integrate and streamline workflows to deliver step change improvements in our operations.
    • Monitor process health that ensures the quality and reliability of servicing outputs.


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