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    Lead Barista - Houston, United States - The Post Oak Hotel

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    Description

    Overview:

    The Post Oak Hotel is seeking a Lead Barista to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
    The Lead Barista will be responsible for leading the barista team to create a great guest experience through preparing and serving espresso-based coffee drinks and other beverages.

    Responsibilities:
    • Lead Barista team members by managing work load and delegating tasks to ensure smooth service
    • Greet guests and welcome them in a friendly manner
    • Take drink orders and follow policy regarding service of alcohol
    • Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
    • Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
    • Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation
    • Check on guests during their stay to ensure satisfaction and address requests/concerns
    • Handle guest complaints or concerns professionally and bring issues to management
    • Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting
    Qualifications:
    • Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
    • High School diploma or equivalent
    • 2-3 years of restaurant experience
    • Ability to carry food and beverage trays safely and professionally.
    • Previous hotel experience, luxury or Forbes experience preferred
    • Ability to work flexible schedules, including nights, weekends and holidays is required
    • Physical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing.

    What we offer you:

    • Multiple benefit plans to suit your needs
    • Paid Time Off
    • 401K
    • Opportunities for advancement
    • Positive and respectful work environment where diversity is valued
    • Generous employee discounts on dining, retail, amusements, and hotels
    • Community volunteer opportunities
    • Complimentary parking and colleague meal

    Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

    Pay Range:
    USD $ USD $15.00 /Hr.

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