- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company's key performance indicators provided in training
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company's performance metrics
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Phoenix Innovations Midwest City, United StatesWe are looking for · ... you, if you want to actively shape climate-neutral living with your practical experience and expertise. · If you enjoy · Driving directly from your home to your customers with your service vehicle - you will receive your orders directly on your table ...
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Closets By Design Kansas City, United StatesCustomer Service/Office Representative Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire moti ...
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Phoenix Innovations Central Gardens, United StatesWe are a family-owned company with over 150 years of experience in the insurance industry. From insuring industries and businesses to serving high-end private clients - our individual and specialized consulting for both national and international clients, self-developed industry ...
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Five Star Call Centers Kansas City, United StatesJob Description · Job DescriptionWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional a ...
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Otw Llc Kansas City, United StatesAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mis ...
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Public Storage Kansas City, United StatesCompany Description · Public Storage is the self-storage industry leader and we are Hiring Now · Earn $14.00 Per Hour · Our Benefits · Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm) ...
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Otw Llc Kansas City, United StatesAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mis ...
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Five Star Call Centers Kansas City, United StatesJob Description · Job DescriptionWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional a ...
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Public Storage Kansas City, United StatesPublic Storage is the self-storage industry leader and we are Hiring Now · Earn $14.00 Per Hour · Our Benefits · Total Rewards package available to our team: · We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm) · Employees become ...
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Working student in customer service
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Cascade Industries Merriam, United StatesYoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. YoungCapital is the recruiting company that connects candidates wit ...
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AAA East Central Independence, United States Full timeCustomer Service Representative - InsuranceExcited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is ...
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Gemberry Township of Jackson, United States**Job Summary**: · **Duties**: · - shipping & receiving · - Develop and implement customer service policies and procedures · - Handle escalated customer inquiries and complaints · - Monitor performance and provide feedback for improvement · - Manage inventory control processes to ...
Entry Level Assistant- Customer Service/Marketing - Kansas City, United States - OTW
Description
Job Description
Job DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service & Marketing Assistant. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service & Marketing Assistant:
Requirements of a Customer Service & Marketing Assistant:
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