Salesforce Operator - Irvine, United States - Intellibee
Description
Creates orders in inventory management system (Salesforce) and purchase order management systems (Oracle) for inbounding of purchased spare parts- Bachelors or Associates degree required
- 2 years' work experience required
- Exp in medical device industry a plus, not required
- Work onsite 2 to 3 times a week, Hybrid required
- Demand planning placing orders for spare parts, planning of optimal safety stocks, coordinating of cycle counts
- Logistical Coordinating coordinating of shipments based on requests from field, tracking of the shipments and timely communicating of shipments/ delays, etc. managing of field communications on logístical aspects
- Documentation updating of all transactions in the service management system to reflect actual status and other aspects as needed.
- Tracks all the Material owned by Technical Services in the US
- Coordinates any activities required to ensure proper traceability of the material owned by Technical Services
- Liaison with Supply Chain and Manufacturer to maintain product availability at all times
- Liaison with external suppliers to achieve optimal service levels
- Ensures proper levels of availability and system readiness
- Spare parts forecasting
- Coordinate all logístical support for Meetings/Conventions
- Direct Liaison with Manufacturer
- Coordinate RMA repair shipments and returns
- Inventory control for all related spare parts, FRUs, Shipping Cases, etc.
- Checkin & Restock process for returning units
- Inventory/Replenish for all supplies
- Identifies opportunities for improvements within the current Logistics/ product management processes
- Process map creation
- Good written and verbal communication skills
Desired skillsets:
- Planning
- Purchase Order
- Forecasting/Creation of forecasts
- Consumption analysis
- Demand analysis
- Material management
- Inbound/outbound shipment
- RMA repair processing
- Operations support
- Customer service
- Service repair documentation
- Audit preparation
- Excel skills
- Communication skills
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