Refugee Cash Assistance Specialist - Tucson, United States - JFCS of Southern Arizona

JFCS of Southern Arizona
JFCS of Southern Arizona
Verified Company
Tucson, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

ABOUT JFCS


Jewish Family & Children's Services of Southern Arizona (JFCS) is a nonprofit, non-sectarian social services organization that provides specialized counseling and community services to the greater Tucson community.

For over 80 years, JFCS has helped thousands of children, families, adults, and seniors regardless of religion, race, ethnicity, gender, age or ability to pay.

***The Support Specialist I - Refugee Services works directly with refugees and other eligible immigrant populations to determine Refugee Cash Assistance's (RCA) program eligibility, provide enrollment and compliance monitoring, and exit planning at the end of RCA period. The Support Specialist I will work with Employment and Case Management teams and AZ Refugee Resettlement Program to ensure participant success and continued compliance with program requirement.


ESSENTIAL RESPONSIBILITIES

  • Assess eligibility for program enrollment for refugees, asylees, Cuban/Haitian parolees, Ukrainian parolees, and other eligible immigrant populations
  • Initiate RCA enrollment process for eligible clients and meet with participants to explain program rights and responsibilities
  • Verify potential enrollees are not enrolled in any other cash assistance program
  • Upload and maintain appropriate program documentation in ARRPODS (computer software program)
  • Communicate participant enrollment to both employment and case management teams
  • Request, issue, activate, and troubleshoot payment cards with participants
  • Conduct monthly checkin meetings with each participant to ensure compliance with program responsibilities and maintain uptodate budget
  • Monitor participants' continued understanding of program guidelines and compliance
  • Coordinate with case manager to ensure proper documentation of all participant interactions and monthly compliance in ARRPODS in a timely manner
  • Follow appropriate case closure processes, including oneonone meetings to discuss selfsufficiency and transition off of cash assistance
  • Attend all required trainings and meetings
  • Perform other duties as assigned

REQUIREMENTS

  • Associate's Degree, preferably in Social Work or a related field and 1 year of experience in a social services setting
  • Experience in refugee resettlement work preferred
  • Experience working with vulnerable populations preferred
  • Demonstrated ability to communicate effectively and diplomatically in a multicultural setting and with limitedEnglish proficiency speakers
  • Ability to communicate effectively through a thirdparty interpreter
  • International work or study experience and second language abilities a plus

PROBLEM SOLVING AND JUDGEMENT PROBLEM SOLVING AND JUDGEMENT

  • Follow established procedures while being creative and taking initiative
  • Take all practical steps to ensure a work environment that is safe, friendly, helpful and free from harassment or bullying.
  • Must be able to handle all facets of the business both standard and nonstandard situations.
  • Ability to work in a multicultural and multilanguage environment and able to work through translation services if not fluent in a second language.
  • Must be able to work in a team approach and value collaborative partnerships with families and professionals equally.
  • Must be willing to accept feedback, and respond in professional manner
  • Employee must perform approximately 80% of essential responsibilities to qualify for classification in this position. Reasonable accommodations will be made to enable an individual with disabilities to perform the essential responsibilities of the position._


Jewish Family and Children's Services of Southern Arizona may need to revise or change the essential and supplemental responsibilities of the position as the need arises.

This job description does not constitute a written or implied contract of employment.


Pay:
$20.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person
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