Jobs
>
Anaheim

    Service Manager - Anaheim, United States - Coolsys

    CoolSys background
    Full time
    Description

    Overview:
    With over 150 years of experience,

    and headquartered in Southern CA,

    CoolSys is the market-leading indoor environment solutions company.

    Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.

    CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.


    WHY JOIN US
    We understand that hiring great people is the foundation of everything we do.


    Our employee benefits packages include:
    Competitive pay from $80-106K
    Medical, Dental, Vision and Prescription coverage
    Paid vacation and holidays
    401(K)

    match
    Life insurance, AD&D and long-term disability
    Tuition reimbursement
    Opportunities available

    nationwide
    Employee discounts

    on vehicles, hotels, theme parks, select cell phone bills and so much more
    Pet Insurance
    Legal Plan, and ID Theft Protection

    Responsibilities:
    Manages the Service P/L for assigned branch(s).
    Forecasts manpower requirements.
    Effectively prioritizes customer calls and advises dispatch accordingly.
    Ensures customer requirements are followed and calls are completed on a timely basis.
    Ensures customer rules are accurately adhered to and approves work orders.
    Reviews dashboards and financial reports and takes appropriate action.
    Oversees the procurement of parts and supplies.
    Maintains communication with customers and ensures their expectations are met.
    Resolves issues or problems that impact customer satisfaction.
    Manages and maintains fleet, parts and materials inventory, and resolves discrepancies or problems in a timely manner.
    Develops and maintains long term relationships with customers and subcontractors.

    Qualifications:
    10 + years of experience in the refrigeration/HVAC service, commercial construction, or a related industry, previous managerial experience.

    Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.

    Proficiency in understanding and managing P&L.
    Demonstrated business acumen
    Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multi task.
    Ability to solve problems and apply good judgement.
    Excellent verbal/nonverbal and written communication and presentation skills.
    Communicates company direction, sets expectations and holds team accountable for results.
    Provides leaderships, builds a collaborative team and rewards accomplishments of the team.
    Interviews, selects, hires, and oversees onboarding of supervisors, team leads and technicians.
    Ensures technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume.
    Manages performance and provides training, coaching and performance feedback to Supervisors, Team Leads and Technicians.
    Uses metrics to drive accountability and performance.
    Ensures compliance of Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc.
    Ensures use of PPE and the application of safe behavior, including driving, by all employees.
    Ensures customer service and quality of work meets customer requirements and Source standards.

    Join Us:
    Today, there are 22 different companies that make up the CoolSys family of brands

    .

    Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth

    Connect with us

    on

    Facebook

    and on

    Twi t ter

    .

    Coolsys

    is an EEO/AA Employer.

    All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics

    are encouraged to apply.

    Pre-employment background screening (criminal and

    MVR ) a nd

    drug testing (including for marijuana)

    are

    required

    for all positions.

    Coolsys

    will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

  • Hunter Recruitment Advisors

    Service Manager

    2 weeks ago


    Hunter Recruitment Advisors Anaheim, United States

    Job Description · Job DescriptionWe keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you fe ...

  • American Equipment HR LLC

    Field Service Manager

    2 weeks ago


    American Equipment HR LLC Anaheim, United States

    :American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of ...


  • Hilton Anaheim, United States

    As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meeting or event. · What will I be doing? · As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meet ...


  • 24 Hour Fitness Anaheim, United States

    Get excited about great service -- you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs · * Availability to travel 10% of the time to attend training and meetings · Responsibilities · Build a high- ...


  • Safemark Anaheim, United States

    Service Operations - Leadership · Anaheim, CA, USA · Salary · Full Time · Safemark · *Medical, Dental, Vision, PTO, 401K* · **SCOPE** · The Regional Service Manager ensures that all Safemark product lines located at our customer sites are maintained effectively and efficie ...


  • JBCStyle Anaheim, United States

    The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. Delivering a comprehensive service to enquiring customers Delegating certain cust Customer Service, Customer, M ...

  • American Equipment

    Field Service Manager

    2 weeks ago


    American Equipment Anaheim, United States

    Job Type · Full-time · Description · American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take ...


  • Matrix Innovations Yorba Linda, United States

    Company & Personnel Consulting Daniel Ehrend · In order to give our clients in the health and social sector more time for the essential things in everyday life, we have made it our mission to support them as a consulting company in the handling of personnel recruitment and in the ...


  • Neovia Logistics Fullerton, United States

    JOB SUMMARY · Manage the customer service function for our clients and their network and support scheduling-related activities for inbound/outbound operations, including report to our client. · JOB RESPONSIBILITIES · Hire, retain and motivate employees to provide exceptional Cu ...


  • City of Fullerton California Fullerton, United States

    Under general direction plans the work of and manages the Fiscal Services Division of the Administrative Services Department; provides highly responsible and complex managerial support to the Director of Administrative Services; establishes and ensur Manager, Fiscal, Service, Ret ...


  • Gold's Gym Fullerton, United States

    Why is it great to work here? · Gold's Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and a ...


  • City of Fullerton, CA Fullerton, United States

    Salary : $107, $137,113.60 Annually · Location : City of Fullerton, CA · Job Type: Full Time · Job Number: 2024-Fis Serv Mgr · Department: Administrative Services · Opening Date: 06/04/2024 · Closing Date: 6/30/2024 11:59 PM Pacific · Description · OPEN ONLY TO CURRENT REG ...


  • Neovia Logistics Services Fullerton, United States

    Manage the customer service function for our clients and their network and support scheduling-related activities for inbound/outbound operations, including report to our client. JOB RESPONSIBILITIES Hire, retain and motivate employees to provide exce Customer Service Manager, Cus ...


  • Neovia Logistics Services Fullerton, United States

    **JOB SUMMARY** · Manage the customer service function for our clients and their network and support scheduling-related activities for inbound/outbound operations, including report to our client. · **JOB RESPONSIBILITIES** · + Hire, retain and motivate employees to provide except ...


  • Gold's Gym Fullerton, United States

    Why is it great to work here? · Golds Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. Well challenge your skills, talents and ab ...


  • City of Fullerton Fullerton, United States

    OPEN ONLY TO CURRENT REGULAR CITY OF FULLERTON EMPLOYEES · Promotional Recruitment · Fullerton is renowned for its unique mix of residential, business, educational, and cultural environments. · Boasting a population of approximately 140,000 citizens, Fullerton is a community wi ...


  • Haulaway Storage Containers Garden Grove, United States Full time

    Job Details · Description · CR&R Incorporated is one of Southern California's most innovative and successful environmental recycling collection companies, serving more than 3 million people and over 25,000 businesses throughout Orange, Los Angeles, San Bernardino, Imperial and ...


  • Magnolia Elementary Anaheim, United States

    Food Service Assistant Manager (MSD/ CSEA Only) at Magnolia Elementary Application Deadline 5/5/2024 11:55 PM Pacific Date Posted 4/25/2024 Contact Octavio Ortega Number of Openings 1 Salary Pay Range $ $31.33 Per Hour Add'l Salary Info Range Service Assistant, Assistant Manager, ...


  • Leslie's, Inc. Anaheim, United States

    Establishes productive, professional relationships with all key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance obje Manager, Commercial, Service, ...


  • DXP Enterprises Anaheim, United States

    Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technic ...