- Asist the property manager in all functions necessary to effectively operate the condominium property and resort operations.
- Oversee all office and front desk operations.
- Recruiting, interviewing Hiring and Training of all staff members within their department.
- Perform employee evaluations and manage any disciplinary measures that arise within the department.
- Review daily audit reports to ensure billing is correct
- Make sure all shifts are covered as scheduled, cover as necessary.
- Follow established key control policy.
- Ensure proper credit policies are followed.
- Ensure the proper completion of the desk agents AM/PM checklist.
- Handle guest situations as they arise in a calm professional manner.
- Assist guests with services and requests.
- Knowledgeable of Fire and Emergency Procedures.
- Be an expert at all employee duties to ensure you are "leading by example" in all that you do.
- Performs all other duties as directed by immediate supervisors.
- Complete other departmental duties as they become necessary.
- Professional contact via telephone with all other property departments such as, Reservations, Sales, Housekeeping, Engineering, crucial to ensure that resort services are coordinated to provide the best in guest and employee satisfaction.
- Be visible at all times to our guests and staff.
- Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc
- The ability to ensure the proper image is being maintained by all team members with respect to grooming and uniform standards.
- 2+ Years experience in managing or directly supervising a staff of 5+ employees.
- Experience with administrative and clerical work Proficiency in Microsoft Office suite
- Strong communication skills both written and verbal
- Strong ability to multitask
- Friendly and upbeat demeanor
- Highly-effective ability to build and lead a team of professionals in terms of recruiting, hiring, training, managing, developing, coaching, promoting and releasing employees as necessary
- Strong organizational and time management skills
- Exceptionally strong customer service orientation
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Condo Resort Office Manager - Port Aransas, United States - CCMS LLC
Description
Job Description
Job DescriptionThis position is located in Port Aransas TX at a Beachfront Condominium Resort.
Condominium Resort Office Manager maintains a highly visible profile with all guest, owners and staff. Willingly opens lines of communications with owners, guests and staff and solicits ideas for improvement of property or solicits complaints in the manner in which the property is being managed. Only applicants with prior experience or equivalent property/vacation rental management experience will be considered. Must be experienced with property inspections, bidding, financials, good communication, and excellent follow up skills. Resort provides a remarkable work environment, competitive pay and benefit package.
Responsibilities
Qualifications
Benefits Included: Health, Life, Dental and Vision/ Enrollment by 90 Days
Vacation: 1 week First Year/2 weeks Second Year and forward
Company DescriptionOur goal is to continue establishing and to maintain the absolute finest resort property/homeowners association management available based upon personal service, integrity, and empathy. Our objective at CCMS is to continue to grow at a pace dictated ONLY, by our ability to serve, therefore, our client satisfaction, their personal referrals and their collective continuing loyalty, is our barometer.
