Branch Manager - Niles, United States - BBCN Bancorp

BBCN Bancorp Niles, United States

2 weeks ago

Description

Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff

Markets new and existing products and services, new business sales, referrals, and maintains retention of account relationships, while exceeding customer expectations and minimizing expenses
Collaborates with business partners when selling financial service products based on the customers' needs and makes any necessary referrals to the appropriate specialist.
Effectively maximizes employee productivity, manages staff, and establishes the best sales and service practices at the branch through leadership, coaching, training, delegating work, development, supervision, communication, assessments, and corrective action to staff.
Provides exceptional customer service that concurrently promotes a sales and service culture through educating customers, guidance, and staff motivation.
On a daily basis, uses working knowledge of the Bank's existing policies and procedures, security program, services and products offered to the public, and employment practices to be current in industry trends
Ensures that compliance requirements are met, and gains credibility with staff and customers.
Ensures that the branch projects a professional and neat appearance at all times, including the effective use of approved merchandising and marketing materials.
Works with staff to create effective promotions, contests, etc., to stimulate sales and customer appreciation.
Resolves customer complaints and concerns in a satisfactory and timely manner.
Works effectively with the Service Manager and other departments to resolve any and all operational and staff issues in a timely manner.
Oversees the Service Manager in monitoring performance against budget and efficient workflow.
Ensures that the branch maintains a good audit rating and that the branch is running in a safe, sound, and compliant manner.
Reviews reports to ensure production goals are met.
Ensures teamwork within the branch.
Encourages community involvements to generate business and meet CRA requirements.
Manages sales staff in meeting goals ensuring all new loans and deposits meet bank policies and credit requirements.
With the Operations Manager, ensures that operational and training meetings are held, as needed, such that staff is aware of regulatory compliance issues, policies and procedures, and all relevant information.
Performs any and all other duties deemed necessary and reasonable to the running of a retail branch operations in a sales and service environment.

Job Qualifications/Requirements

Minimum Education Level: Bachelor's Degree in Accounting, Business Administration, or related field or equivalent experience.
Minimum seven years of experience in banking and five years of experience in a management position.
Ability to analyze and organize financial information and perform complex financial calculations.
Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements.
Ability to present a professional image in dealing with customers as well as external representatives and interdepartmental colleagues.
Communication Skills:
Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Ability to respond effectively to the most sensitive inquiries or customer complaints.
Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
Reasoning Skills:
Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Management Skills:
Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
Organizational ability with strong supervisory and management skills.
Ability to remain flexible in order to adapt to changes in the work environment.
Ability to study and apply new information.
Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
Ability to work accurately with close attention to detail.
Ability to maintain confidentiality of sensitive information.
Ability to work with co-workers, customers, and outside agencies professionally and tactfully.
Possess a work ethic that includes neatness, punctuality, and accuracy.
Exhibit a professional, businesslike appearance and demeanor.
Supervise and monitor staff for successful operations and proper customer service.
The Branch Manager is also responsible for establishing controls that incorporate:
Segregation of duties and appropriate supervision
Transaction reconciliation
Review and clearing of exception items and conditions
Review of regularly occurring functions and reports
Reporting of discrepancies in operating functions or generated reports
Protection and security of equipment, software and confidential data
Maintaining adequate environmental controls
Monitoring and maintaining control over the use of laptop computers
The Branch Manager is also responsible for:
Adequate staff training on the appropriate use of systems, handling of diskettes and media, security policies and protection of confidential information
Periodic review of adherence to established security controls

The salary range for this full-time position is $90,000 - $95,000 + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.

This job description is a summary of the job duties and requirements that are essential to the evaluation of the job.

It is not intended to be complete in detail.

These responsibilities are typical for this job; however, on occasion, individuals in this position may be required to perform functions of a higher or lower skill level not included in this job description.

#J-18808-Ljbffr

Branch Manager

1 week ago

First American Bank Glenview, United States

**Job Description**: · First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with inte ...
Branch Manager

2 days ago

Great Lakes Credit Union Skokie, United States

: · **Great Lakes Credit Union is Hiring GREAT people for our GREAT team** · **Do you enjoy customer interaction and relationship building?** · **WE WANT YOU ON OUR TEAM** · The primary purpose of our Branch Manager is to assist Great Lakes Credit Union to live out our vision, "T ...
Branch Manager

2 weeks ago

Crimson Technologies New Chicago, IN, United States Freelance

**Store Manager**: · Hours per week: 40 · Do you have several years of experience in retail and want to take on the responsibility for a store and its team? Join an international retail company and manage a store in your local area. With 150 new products every week, we challenge ...
Branch Manager full-time

1 week ago

BankFinancial Lincolnwood, United States Full time

Shift: Rotating,Mon,Tue,Wed,Thu,Fri,Sat · **Summary**: Meets the Bank's business objectives by developing business opportunities to grow market share, meet sales quotas, cross sell to existing and new customers and manage the branch staff. Builds customer relationships and recogn ...
Branch Manager

2 days ago

Santander US Melrose, United States

Branch Manager, Melrose, MA · Melrose, United States of America · USA Job Family Description: Identifies and pursues new sales prospects within existing or untapped markets. Gathers market intelligence, generates leads, and develops proposals/campaigns to garner new business, ens ...
Branch Manager

1 week ago

Quantum Dynamics Bensenville, United States

At the earliest possible date, we are looking for a full-time branch manager (m/f/d) for our branch in Schweinfurt (Franz-Schubert-Straße, in Netto). Your responsibilities as a branch manager (m/f/d) include: working in the branch on a daily basis, responsibility for demand-orien ...
Branch Manager

1 week ago

Central Credit Union Of Illinois Bellwood, United States

**Job Summary**: · The _**Branch Manager**_ (BM) leads the branch staff to achieve the strategic initiatives set forth for the branch by the Credit Union. The BM is responsible for maintaining an engaged, operationally sound, high performing team dedicated to improving the financ ...
Branch Manager

1 week ago

PNC Financial Services Group Chicago, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
Branch Manager

1 week ago

PNC Financial Services Group Chicago, United States

Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...
Branch Manager

1 week ago

Freedom Forever Schaumburg, United States

**Description** · Solar Branch Manager at Freedom Forever · Are you passionate about renewable energy and making a positive impact on the environment? Do you enjoy working in a dynamic and fast-paced industry? Look no further Freedom Forever, a leading residential solar company, ...
Branch Manager

1 week ago

SouthernCarlson, Inc. Chicago, United States

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. · WHO WE ARE · We are SouthernCarlson, and our foundation of service and commit ...
Branch Manager

1 week ago

ABM Industries Chicago, United States

The Branch Manager oversee and manage area operations. Develop, recommend, and implement programs, systems and procedures to ensure that operations are efficient and profitable and that they maintain the company's reputation for servicing clients and customers with professionalis ...
Branch Manager

1 week ago

Help at Home Chicago, United States

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. W ...
Branch Manager

1 week ago

Bank of Hope Niles, United States

Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff · Markets new and existing products and services, new business sales, referrals, and maintains retention ...
Branch Manager

1 week ago

Huntington Bancshares, Inc. Park Ridge, United States

· Summary: · Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our cust ...
Branch Manager

2 weeks ago

Titan Industries Lisle, IL, United States Freelance

Our group, HPD Group, is the staffing agency for those who want more It's great to see you here. · In addition to our professional expertise, we place special emphasis on a positive work environment and satisfaction for our employees. Our colleagues benefit from numerous perks an ...
Branch Manager

2 weeks ago

Sapphire Technologies Worth, IL, United States Freelance

Mediaco is a renowned company specializing in mobile cranes, assembly, and heavy transport based in Worth, IL. With over 50 years of experience, we have established an excellent reputation as a reliable and professional partner in the transport industry. Our extensive fleet of mo ...
Branch Manager

2 weeks ago

Nexus Innovations Hanover, WI, United States Freelance

Working as a store manager at Lidl in Hanover, WI means bringing energy to the trade every day and ensuring satisfied customers. Keeping an eye on the numbers and having an open ear. Leading with confidence, taking action, and always adding something extra. And in doing so, drivi ...
Branch Manager

2 weeks ago

Crimson Technologies Whiting, IN, United States Freelance

'BLUME2000 is Germany's largest flower and plant retailer with around 250 stores. Every day, we bring a piece of nature into the city - and as a traditional Hamburg-based company since 1974. To implement our unique and modern store and service concept, we are looking for you as a ...
Branch Manager

1 week ago

Great Lakes Credit Union Skokie, United States

Job Type · Full-time · Description · Great Lakes Credit Union is Hiring GREAT people for our GREAT team · Do you enjoy customer interaction and relationship building? · WE WANT YOU ON OUR TEAM · The primary purpose of our Branch Manager is to assist Great Lakes Credit Union to ...