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- Contacts housekeeping or maintenance staff when guests report problems.
- Performs simple bookkeeping activities, such as balancing cash accounts.
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Guest Service Representative - Greenville, United States - SW Gaming LLC
Description
Job Description
Job DescriptionAccommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension. Collects guests player club information and using same while making Marketing room reservations. Uses the player CMP system to assist the hotel guests at check-in and check-out.
Must be 21 years of age or older and able to obtain a Mississippi Gaming License.
