Assistant Office Manager - Naperville, United States - myOrthos

myOrthos

Verified Company

Naperville, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

myOrthos and Pasha Orthodontics are looking for an Assistant Office Manager. The Assistant Office Manager is responsible for specific administrative duties in a practice.

This individual is responsible for helping the Office Manager in overseeing the staff, the financial health of the practice, community outreach, and in practice marketing initiatives.

Responsibilities:

Provide a motivational environment by encouraging and supporting individual growth and development towards superior

- teamwork and greater success.

Make use of Daily, Weekly and Monthly reporting to understand business needs and strive for excellence.
Ensure highly productive and accurate scheduling of patients for all providers.
Ensure all providers enter progress/clinical notes on a daily basis.
Ensure all "Over the Counter" balances are collected at time of service.
Address all patient AR related items. Including sending accounts to collections.
Consistently and fairly administer all practice policies as outlined in Core Policies.
Use discretion in confidential management and/or employeremployee relations matters.
Effectively manage employee's own time and workspace to accomplish individual and practice objectives.
Accurately maintain patient ledgers of the practice.
Be the primary treatment coordinator (see treatment coordinator job description)
Assist to Oversee the overall functionality of the Practice (includes but not limited to):
Working in the Saturday rotation (where Practices are open on Saturdays)
Ensuring all checks are scanned daily and all cash is deposited daily (unless otherwise agreed upon)
Other duties as assigned.

Essential Functions:

Responsible to Assist in developing and driving the Practice culture in a positive and collaborative manner.
Represent the practice in a professional, pleasant, and cooperative manner.
Maintain regular, consistent, and punctual attendance in accordance with assigned schedule and time off policies.
Must be able to handle multiple deadlines and task assignments comfortably and efficiently for self and subordinates.
Must be able to work both independently and cooperatively in team settings.
Monitor patient flow and staff allocation to meet patient needs and maximize doctor time.
Oversees patient balance collection processes.
Ensures optimal patient care, monitors patient satisfaction, and resolves complaints.

Other Essential Qualifications:

Time Management
Excels at directing one's own time and the time of others.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made,

- asking questions as appropriate, and not interrupting at inappropriate times.

Judgment and Decision Making
Able to evaluate the relative costs and benefits of potential actions and decisions within purview and to choose the most appropriate one.
Maintains the highest level of confidentiality and adherence to HIPAA standards.
Adheres to strict safety guidelines and procedures to OSHA and Practice standards.
Flexible and willing to perform duties of others in their absence.

Education and/or Work Experience Requirements:

Bachelor's degree. Comparable experience may be considered to substitute for all or part of the required education at management's sole discretion.
35 years of managerial experience in medical or dental practice setting.
12 years managerial experience in dental preferred.
Bilingual (English/Spanish) preferred

Benefits:

Medical, Dental, and Vision insurance
401(k) with employer match
Paid Time Off
Paid Holidays
Paid Parental Leave
Employee Assistance Program
Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
Candidly: Student Debt and Savings Optimization