Treatment Coordinator - Fairfax, United States - myOrthos

myOrthos
myOrthos
Verified Company
Fairfax, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The purpose of a Treatment Coordinator is to influence patients to say yes to their smile journey by building relationships and confidently presenting treatment fees and financing options.

Your primary role is focused on encouraging and enabling patients to start their smile journey in our office, so we are looking for a compassionate person who is driven by the challenge of customer commitment.

You will also be responsible for collecting payments and deposits and maintaining relationships with patients by establishing trust before and after their new patient exams.


Qualifications:


  • Sales experience, preferably highend retail
  • Excellent listening skills
  • Time management skills
  • Selfmotivation
  • Professional demeanor
  • Enthusiasm for helping people to attain their smile goals
  • Selfconfidence
  • Strong organizational skills
  • Intellectual curiosity and desire to learn the basics of orthodontic treatment

Responsibilities:


  • Convert new patient exams into satisfied patients through education and overcoming objections
  • Maintain the practices standard for high treatment acceptance
  • Take Doctors notes and ensure patients charts are complete
  • Work out payment plans
  • Build and maintain relationship and trust with patients and clientele during and after visit
  • Reapproach qualified patients who haven't yet said yes and gain commitment
  • Work with office administration by confirming New Patient consultations, ensuring their New Patient forms have been completed prior to their appointment, communication of the patient experience to the new patients
  • Overcome objections from patients around financing options

Experience:


  • High School diploma or equivalent; College degree preferred
  • 5+ years' experience sales or other service industry
  • Experience closing sales and gaining customer commitment
  • Comfortable with computer systems and technology
  • Ability to convert inquiries into contracts
  • Entrepreneurial spirit
  • Bilingual in Spanish a plus, but not required

Benefits:


  • Medical, Dental, and Vision insurance
  • 401(k) with employer match
  • Paid Time Off
  • Paid Holidays
  • Paid Parental Leave
  • Employee Assistance Program
  • Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
  • Candidly: Student Debt and Savings Optimization
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