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    Network Administrator - Chicago, United States - AHEAD

    AHEAD
    AHEAD Chicago, United States

    3 weeks ago

    Default job background
    Description
    The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments. Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice - Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers.

    Responsibilities

    • Responsible for the design, installation, and maintenance of network equipment
    • Communicate, internally and externally, the status of the projects/service request directly with the customer or broadcast to a larger audience as defined
    • Possess the ability to track time worked with a high degree of accuracy
    • Perform network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions
    • Must possess the ability to walk another person through connecting a console connection and configure a device to the point of remote management
    • Perform baseline administration of Amazon Web Services VPCs, CIDR management - similar Microsoft Azure Technologies, GPC Performs adds, moves, and changes on Network infrastructure within expected timeline
    • Execute Network routine and emergency infrastructure changes as required by customer
    • Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely
    • Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure
    • Build and maintain documentation for customer Network infrastructure
    • Other duties as assigned

    Qualifications

    • 5+ years of experience with operational administration of Network Infrastructure
    • 3+ years working with monitoring platforms; LogicMonitor a bonus
    • 3+ years of experience with operational administration of Cisco Infrastructure
    • 3+ years of experience with operational administration of Palo Alto Infrastructure
    • Experience with GlobalProtect, AnyConnect
    • Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA
    • Background with enterprise Routing and Switching technologies
    • Knowledge and experience with Layer 2 and Layer 3 protocols
    • Experience with more than two enterprise LAN, SD-WAN and WAN topologies
    • Strong background with operational administration of Network Management Systems and IPAM
    • Strong oral and written communications skills
    • Bachelor's Degree or Equivalent Experience
    • CCNA required
    • CCNP Enterprise - Bonus
    • CCNP Security - Bonus
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