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Camp Verde

    Lodge Housekeeping Supervisor - Camp Verde, United States - Cliff Castle Casino

    Cliff Castle Casino
    Cliff Castle Casino Camp Verde, United States

    5 days ago

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    Description

    Job Description

    Job Description

    Position: Lodge Housekeeping Supervisor

    Department: Hotel

    Wage: 18.00/hr.

    POSITION SUMMARY: Provide overall direction of institutional housekeeping programs.

    ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:

    • Responsible for supervising, training, scheduling, assigning, counseling, all assigned Housekeeping Team Members.
    • Assist with supply and equipment inventory and notifying manager of purchase needs.
    • Investigate new and improved cleaning instruments and methods and make recommendations for improvement.
    • Facilitate the flow of information throughout the property by organizing, facilitating, and attending regularly scheduled meetings with other hotel departments.
    • Assists in planning budgets for housekeeping department.
    • Review various reports, identifying potential misinformation and/or conflicts, and reporting to appropriate individuals.
    • Analyze service and general operations for the housekeeping department on a daily basis, giving feedback and offering direction, as needed.
    • Maintain a good working knowledge of both company-wide and departmental policies and procedures.
    • Perform other duties as assigned.

    QUALIFICATIONS:

    1. Education: High School diploma, or Equivalent, preferred.

    a. Possess effective communication (verbal and written) skills in English. Bilingual in Spanish a plus.

    2. Work Experience:

    a. Two (2) years of experience in the Hotel industry.

    b. Three (3) years of supervisory experience.

    3. Knowledge, Skills, and Abilities:

    a. Intermediate computer literacy, required.

    b. Able to speak, read, write fluently in English.

    c. Excellent organizational and communication skills.

    d. Excellent customer service skills and be able to effectively de-escalate tensions while maintaining a calm, professional demeanor.

    4. Be at least 18 years of age.

    5. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.



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