- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Accurately check AM and PM discrepancy reports.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
- Ability to calmly work with high demand and/or upset guests
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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Front Desk Supervisor
1 week ago
Remington Sedona, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operato ...
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Journey Guide/reservations Coordinator
3 weeks ago
Enchantment Group Management Company LLC Sedona, United States**Overview**: · Are you outgoing, energetic, passionate, and authentic? Mii amo Spa is the perfect spot for you · At Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborati ...
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House Attendant
1 week ago
Poco Diablo Resort Sedona, United StatesJob Summary: · Información disponible en español a continuación. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned area ...
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Front Desk Supervisor
2 weeks ago
Holiday Inn Flagstaff, United StatesPosition Summary: · The Front Desk Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. Fosters customer loyalty by providing the highest level of guest ...
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Operations Manager
1 week ago
DV-Property Management, LLC Sedona, United StatesJob Summary: · We are seeking an experienced Operations Manager to oversee daily operations and ensure efficiency of a small boutique hotel, providing exceptional customer service and home-away-from home experience for our guests. As we continue to grow, we are seeking a dynamic ...
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Front Desk Supervisor
1 week ago
Holiday Inn Flagstaff, United StatesJob Description · Job DescriptionPosition Summary: · The Front Desk Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. Fosters customer loyalty by prov ...
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Front Desk Supervisor
1 week ago
Navajo Nation Gaming Enterprise Flagstaff, United StatesPosition Summary: · Under general direction of the Hotel Manager and/or Director of Hotel Operations, · oversees the activities of the front desk including valet services and reservations for · guests. · Minimum Qualifications: · High School Diploma or GED, plus one (1) year expe ...
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Front Desk Supervisor
3 weeks ago
SWHM Southwest Hospitality Management Inc. Flagstaff, United States**Position Summary:** · The Front Office Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. · **Duties and Responsibilities:** · Manage and monitor ...
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Front Desk Supervisor
1 week ago
Twin Arrows Navajo Casino Resort Flagstaff, United States Full timePosition Summary · Under general direction of the Hotel Manager and/or Director of Hotel Operations, · oversees the activities of the front desk including valet services and reservations for · guests. · Minimum Qualifications · High School Diploma or GED, plus one (1) year experi ...
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Reservation Agent
1 week ago
Navajo Nation Gaming Enterprise Flagstaff, United States Part time**Position Summary**: Under general direction of the Reservation Supervisor, Front Desk Supervisor and/or Hotel Manager, handles all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoti ...
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Guest Service Agent
3 weeks ago
Little America Flagstaff Flagstaff, United States**TITLE**: Guest Service Agent · **DEPARTMENT**:Front Office · **REPORTS TO**: Front Desk Manager · *** · 1. **SUMMARY**: · The main function of the Little America Hotel Guest Service Agent is to provide customer service in the friendliest and most professional manner possible. · ...
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Front Desk Associate
2 weeks ago
InterMountain Management Flagstaff, United States**FRONT DESK ASSOCIATE - HYATT PLACE FLAGSTAFF** · **Overview** · Department: Front Office · Reports to: Front Office Manager; Assistant General Manager; General Manager · Direct Reports: None · **SUMMARY** · Responsible for answering and transferring phone calls, checking guests ...
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Operations Clerk
3 weeks ago
US Air Education and Training Command Flagstaff, United States**Duties**: · Performs various clerical and administrative support duties for Fort Tuthill Off Base Recreations Area. Maintains necessary suspense controls. Use of MS Office software to produce a variety of documents, correspondence, reports and other materials. Performs Records ...
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Night Auditor
3 weeks ago
Embassy Suites Flagstaff, United StatesCity, State: · Flagstaff, Arizona · The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in main ...
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Guest Services Agent
3 weeks ago
Embassy Suites Flagstaff, United StatesCity, State: · Flagstaff, Arizona · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · - Operate the front de ...
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Front Desk Manager
3 weeks ago
Remington Sedona, United StatesJob Description · What you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. · Ensure ...
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Medical Imaging Aide
2 weeks ago
Northern Arizona Healthcare Corporation Flagstaff, United StatesOverview: · Under general supervision, the Imaging Technologist Aide is responsible for assisting in all aspects of patient care to include but not limited to preparing patients for their exams, and assisting in performance of imaging procedures at the direction of the imaging te ...
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Residential Advisor
1 week ago
Flagstaff Bordertown Dormitory, Inc. Flagstaff, United States**FLAGSTAFF BORDERTOWN DORMITORY** · **TITLE**: Residential Advisor · **EMPLOYMENT**: 10 Months FLSA Non-Exempt · **SALARY**: In accordance with governing board policies · **GENERAL STATEMENT of RESPONSIBILITIES**: · The homeliving residential advisor works under the general supe ...
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Library Clerk
3 weeks ago
City of Flagstaff Flagstaff, United States**Administrative Duties**: · Actively supports and upholds the City's stated mission and values. Under direct supervision of the Library Supervisor, employees of this classification coordinate front desk operations. Specific work tasks may vary depending on area of assignment. · ...
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Front Desk Manager
3 weeks ago
Hyatt Vacation Ownership Sedona, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
Front Desk Supervisor - Sedona, United States - Remington
Description
Job DescriptionWhat you will be doing
1200 West Highway 89A, Sedona, Arizona, 86336
Sky Rock Sedona is situated in the midst of the breathtaking red rock landscape. All guest rooms public spaces echo the Sedona mountain-scape and include subtle influences from neighboring Native American tribes. Relax at our terrace seating areas with welcoming fire pits, or grab a drink and small bites at our Sky Rock Lounge. Experience scenic views around every corner and enjoy the best of Arizona, only a few steps away.
Requirements
What we are looking for