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Housekeeping Supervisor PM - SEDONA, AZ, United States - Enchantment Group Management Company LLC
Description
Overview:
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At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort.
Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find Come join usHow you will enjoy your day:
Supervise turndown and night shift employees. Attend to guest relations as necessary. 2pm-10pm shift.
Work Performed:
Complete assignment sheet for turndown staff
Conduct evening line up meeting with staff prior to start of work in absence of a manager
Ensure public areas at Enchantment and Mii amo are covered
Inspect lobby areas and pool areas to ensure assignments are being completed
Ensure employee restrooms are cleaned and maintained
Handle guest calls and requests in a professional manner and promptly
Maintain constant communication with Guest Services and Engineering as necessary to service guests
Ensure laundry staff is following proper procedures
Clean and store equipment properly
Follow training guidelines for new staff members and ensure all properly trained
Complete inspection forms daily and follow up with staff as necessary
Ensure lost and found procedures are followed to submit items to Security
Ensure uniform standards are followed
Other duties as assigned
Supervision Exercised:
Turndown Staff
Supervision Received:
Housekeeping Managers
Responsibility & Authority:
Ensure all assigned areas are maintained and serviced to high level standards
Follow safety-first policy in work areas, equipment and chemicals
Discipline staff members when necessary
Minimum Requirements:
Prior housekeeping supervisory experience required. Must be detail oriented, strong verbal and written communication skills. Ability to direct staff in a positive manner. English skills necessary to communicate with guests. Computer skills helpful.
Benefits and Perks:
Our full-time team members are eligible for health, vision, dental and 401(k) benefits. In addition, all team members get to enjoy a free shift meal in our team member cafe, complimentary shuttle service from Cottonwood, room and dining discounts, opportunities for career development and more
Come join our extraordinary team
Job Type:
Full-time
Pay:
$ $20.00 per hour
Work Location:
In person