Business Analyst - New London, United States - CyberTec

CyberTec New London, United States

6 days ago

Description

CTDS Grants Business Analyst

Requisition Name - Business Analyst - Level 3

Quantity Requested 2

Submission Deadline 09/11/2023

Location Remote

Minimum 10 Years' experience

1 Professional Reference + must be on your W2

Description

This is Us

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees.

Our goal is to improve access to our programs and services, making interaction with government easier.

When you join the Connecticut Digital Service (CTDS), you'll be part of a team creating simple experiences personalized for everyone.

If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?
nalytic . You naturally think logically and can explain difficult concepts to non-technical users.
Embrace Change .

You think outside of the box, want to understand the perspectives of others, and will interpret and validate with data.

Curiosity .

You want to know the user's needs, understand a project's 'why' as well as the 'what', and look forward to getting to the bottom of a mystery.

About the Role

The Business Analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the State of Connecticut.

The Business Analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant product/project documentation, and perform solution testing consistent with the goals and objectives of the Connecticut Digital Service.

Experiences Required for This Role
Grant Administration Domain expertise in the following required:
Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting
Familiarity with the various stages of grant evaluation, budgeting, and fund allocation
Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration
bility to collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure seamless adoption and effective utilization of digital grants platform
Requirements Analysis At least 5 years of experience and use cases with the following:
Evaluating business processes and user needs
nticipating requirements, uncovering areas for improvement, and developing and implementing solutions
Effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management
Prioritizing requirements based on product roadmap, business needs, and technical feasibility
Navigating complex stakeholder relationships, competing resources, and priorities
Requirements Documentation At least 3 years of experience and use cases with the following:
Conducting meetings and presentations to share ideas and findings
Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria
Solution Testing At least 2 years of experience and use cases with the following:
Ensuring solutions meet business needs and requirements
Performing user acceptance testing
Classifying and documenting defects
Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following:
Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
Staying up to date on the latest process and IT advancements to automate and modernize systems

Knowledge, Skills, and Ability
Business Analysis
Exceptional analytical and conceptual thinking skills
The ability to influence and determine acceptable solutions with stakeholders
dvanced technical and documentation skills
Fundamental analytical and conceptual thinking skills
Reporting and presenting
track record of following through on commitments
Excellent planning, organizational, and time management skills
history of leading and supporting successful projects
Performance in Complex Situations
Communication and collaboration with state-wide partners
Clearing challenges for team members
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
bility to juggle multiple project workstreams
Team Building
Supporting teammates' skills and behaviors development and delivery
balance between strong domain expertise and flexibility
Prioritization, organization, and triage in an independent environment
Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
bility to maintain strict confidentiality
Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications
Other Desirable Skills
bachelor's or master's degree in business or related field
5 years of business analysis or a related field.
2 years of user-centered design
2 years of user research and analytics
1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as Sitecore
1 year of cloud-based services and solutions such as Azure

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