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    RN Case Manager - Jacksonville, United States - Community Hospice & Palliative Care

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    Full time
    Description

    Primary Responsibilities:

  • Performs skilled nursing activities
  • Completes assessment of patients regularly and on-going as patients' conditions warrants. Assessments include physical, functional, psychosocial and environmental needs and activities of daily living.
  • Responsible for the input of patient information into the electronic medical record.
  • Completes appropriate documentation in accordance with Community Hospice standards.
  • Provides patient care in accordance with physician orders and patient/caregiver goals, directed by the Plan Care; provides post-mortem care per policy.
  • Develops patient Plan of Care and supervises hospice aide in provision of that patient care.
  • Demonstrates awareness and maintenance of Standard Precautions.
  • Provides emotional support to patient/caregiver.
  • Teaches patient/caregiver as appropriate to situation, plan of care.
  • Demonstrates knowledge and appropriate use of medications, including medication administration.
  • Assess patient to determine appropriateness of crisis intervention care and oversee cases daily.
  • Performs Hospice Aide supervisory visit at least every 14-days to assess patient/caregiver satisfaction with Hospice Aide services. Makes an annual on-site visit to the location where the patient is receiving care in order to observe and assess each aide while he or she is performing care.
  • Demonstrates competency in skills identified, maintaining completion of annual competency of these skills per organization standard.
  • Contacts Community Hospice Medical Director or Associate Medical Director for pain and symptom management recommendations/orders as necessary and communicate these to patient/caregiver and attending physician (if any) for approval.
  • Communicates timely, thoroughly, professionally with interdisciplinary group members, patient and or caregivers, and other Community Hospice departments.
  • Actively involves interdisciplinary group in initiation/review/evaluation of Plan of Care.
  • Evaluates services provided to patients, apprising Manager or RN Supervisor if compliments/complaints or opportunities for improvement are expressed.
  • Attends and participates in the IDG meeting.
  • Facilitates transfers into the Inpatient Facility, ordering medical equipment, supplies, and medications according to organization procedures; offers/provides Continuous/Transitional Care on transfer from unit, further ensuring continuity of care of Hospice services.
  • Apprises Manager or RN Supervisor of needed medical equipment, supplies, medications, and orders as directed.
  • Documentation completed is reflective of patient care given, services provided, any concerns noted, patient status; is legible, neat; is accurate, thorough, completed in a timely manner.
  • Care Plans are kept current, applicable to patient and caregiver goals and needs.
  • Patient Incident Reports are completed accurately and submitted immediately to the Manager or RN Supervisor.
  • Operational systems are maintained in regard to Federal, State hospice standards.
  • Compliance with Community Hospice Pharmacy and State regulations in regard to obtaining, disposing, dispensing pharmaceuticals.
  • Takes initiative in addressing areas of need noted regarding facility operations/services, advising appropriate department for resolution.
  • Demonstrates professional relationship with internal and external customers.
  • Promotes organization image within Community Hospice and the community.
  • Uses chain of command for problem solving.
  • Demonstrates appropriate dress and grooming.
  • Displays courteous, tact, patience, respect.
  • Maintains a good attendance record; notifies organization of absences according to policy.
  • Participates in organization Quality Assurance Performance Improvement (QAPI) as appropriate.
  • Follows and supports the Clinical Care standards as established.
  • Qualifications:

    Education/Experience:

    Any combination of education and experience that would provide required skills
    and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

  • Possession of a degree from an accredited school of nursing program, 2 (two) year Associate Degree, or a Bachelor's Degree in Nursing.
  • One (1) year Registered Nurse experience with one (1) year hospital medical-surgical/oncology experience preferred or
  • Five (5) years Licensed Practical Nurse experience within the past five (5) years, with one (1) year hospital medical–surgical/oncology experience preferred.
  • Knowledge of appropriate educational principles and methods as applied to hospice nursing.
  • Effective communication and teamwork.
  • Demonstration of confidence and ability to manage inpatient facility functions and patient care needs on his/her shift.
  • Working long and occasionally irregular hours.

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