- Management of all contract obligations related to sales and business development for the client
- Management of high-profile client RFPs
- Building strong relationships with clients to maintain a high client satisfaction
- Communicating with clients by phone, through email and face to face ensures their needs are understood and addressed
- Supporting the client's growth and marketing strategy by developing unique go to market strategies and building brand awareness for the client
- Travel as needed to support finalist or sales presentation, or client needed meetings
- Overseeing product evaluation needs from client
- Responsible of doing market research
- Establishing and monitoring business metrics
- Generating data and reports to illustrate client management (volume of RFP questions managed, total RFPs, win/loss ratios, etc.)
- Collaborating with various internal departments to ensure they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client's desires
- Acting as the client's representative to ensure their demands are met with a focus on improving the customer experience
- All other duties as assigned
- Bachelor's Degree or Master's Degree in Healthcare Administration or Management, Marketing or Pharmacy. (In lieu of a degree, equivalent, relevant work experience may be considered).
- 3+ years of experience in sales, business development, account management, or pharmacy with a focus in managed care, healthcare, or pharmacy benefit management.
- Experience collaborating with multi-functional teams to develop a customer-specific proposal strategy.
- Experience creating new proposal text by meeting with subject matter experts or using reference documents.
- Experience with Salesforce
- Experience with Ombud or other Request for Proposal (RFP) software management tools
- Excellent oral and written communication skills.
- Experience with presentations and public speaking
- Must be technology savvy with robust experience working with all Microsoft products
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Satisfactory problem-solving skills to help resolve customer complaints or needs
- Exceptional analytical skills for interpreting client data
- Advanced contract management & negotiation skills
- Strong organizational skills and attention to detail
- Time management and multitasking skills to handle multiple tasks and clients at once
- We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)
- Tableau experience.
- Bilingual fluency in English and Spanish.
- Must be able to access and navigate each department at the organization's facilities.
- Sedentary work that primarily involves sitting/standing.
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Business Development Consultant - Miami, United States - Abarca Health
Description
What you'll do
In a few words...
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning...
Our Sales and Business Development gurus are the welcoming heralds for any potential client They're entrusted with developing the strategy operational relationships that are needed to extend our superior quality, processes, and aid to new beneficiaries. They handle everything related to marketing our value proposition, proposal management, emphasizing our broad line of products and supporting all services our potential clients are seeking.
We are seeking a highly motivated and skilled Business Development Consultant to join our dynamic business development team at Abarca Health. As a Business Development Consultant, you will be the client facing representative for Abarca to support our high-profile clients with all their request for proposal (RFP) needs. This includes answering RFP questions, providing necessary documentation and exhibits, managing project deadlines, and coordinating meetings. You will interface with everyone at the organization. This role requires occasional travel. Must be willing to travel as needed and work Pacific Standard time zone (8:00 AM - 5:00 PM PST).
The fundamentals for the job...
What we expect of you
The bold requirements...
Nice to haves...
Physical requirements...
At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. "Applicant must be a United States' citizen. Abarca Health LLC does not sponsor employment visas at this time"
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails.
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