Front Desk Coordinator - Palm Bay, United States - North American Dental Group

North American Dental Group Palm Bay, United States

3 weeks ago

Description

Overview:

Front Desk Coordinator

Open Up to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday 7:00am - 7:00pm

Tuesday 7:00am - 7:00pm

Thursday 7:00am - 7:00pm

Alternating Saturdays 7:00am - 3:00pm

Full-time/ Part-time

Estimated hours per week

Responsibilities:

Skills Required to Make a Great Impression on Our Team

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals

Qualifications:

So How Can You Fill This Role?

High School Diploma or equivalent (Associates degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Brace Yourself It only Gets Better

Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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