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    Tier II Network Administrator - Baltimore, United States - Latitude, Inc.

    Latitude, Inc.
    Latitude, Inc. Baltimore, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Job Description:

    Proficient at designing, building, migrating and maintaining:

      • Business networks and systems, including hardware.
      • Window Servers and Active Directory, DNS.
      • Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions.
      • Microsoft Exchange and email security/filtering solutions.
    • Some other technical facets, details or requirements of the position may include, but not limited to:
      • Manage and execute projects to meet deadlines and client expectations.
      • Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise.
      • Administer, configure, maintain, and upgrade various VMware technologies
      • Administer, configure, maintain, and upgrade Citrix XenApp & XenDesktop environments
      • Administer and configure NAS and SAN technologies from various vendors
      • Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi.
      • Provide Disaster Recovery and backup solutions and support using eVault, Zerto, Veeam, Shadow Protect, and others.
      • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature.
      • Configure, deploy, maintain, troubleshoot computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment.
      • Make scheduled or emergency onsite visits to the various locations in NJ, NYC areas
      • Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
      • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule.
      • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions.
      • Help develop and guide other systems engineers to their full potential.
      • To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.

    Qualifications

    Minimum Qualifications:

    • Substantial experience with Windows Servers
    • Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
    • Strong understanding of fundamental networking concepts
    • Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units
    • Clearly demonstrated knowledge and experience with VMware and Citrix XenApp
    • Excellent interpersonal, customer service and problem-solving skills
    • Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities
    • Ability to work collaboratively within a team and manage changing priorities
    • MSP experience is a plus
    • Familiarity with the ConnectWise Suite of products is helpful but not a requirement.
    • Experience in Assisted Living Facilities is a Plus

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