Administrative Specialist--provost's Office - West Haven, United States - University of New Haven

Mark Lane

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Mark Lane

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Description

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S.

News & World Report for academic excellence.

Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 10,000 students from across the globe.

Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service.

More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.


The Administrative Specialist will provide administrative support for or execute day-to-day operations for Office of the Provost Programs including the academic scheduling, retention and advising outreach, and study abroad.


For these programs, the Specialist:
(1) oversees room scheduling processes for courses each term; (2) communicates with faculty and staff regarding academic alerts; (3) provides administrative assistance for the University Interdisciplinary Collaborative and the study abroad program, (4) oversees budgets of select, relevant programs; and (5) completes other related tasks as assigned.


You Will:


  • Academic Scheduling (50% time)_
  • Work with Provosts Office and Registrar's Office in determining deadlines for academic schedule submission and scheduling priorities.
  • Oversee use of Ad Astra Scheduling Software to optimize room assignments, manually completing and resolving room assignments and arbitrating to prioritize room changes and special requests.
  • Work with Registrars to roll out schedule for final exams including room assignments; resolve time and room conflicts.
  • Serve as liaison between faculty and Registrar's Office to mediate classroom assignment issues, final exam schedules, and others.
  • Serve as liaison between Registrars and Facilities to ensure classroom assignments in Ad Astra and Banner are synced to EMS (events management system).
  • Communicate with Office of Facilities regarding classroom availability, particularly during academic breaks.
  • Coordinate with Facilities regarding room capacities, room setup, and room availability.
  • Set up Ad Astra Schedule for Final Exam Room Assignments.
  • Follow established scheduling policy, assigns courses to appropriate classrooms and labs (or sets guidelines for course meeting patterns, modalities, and course enrollment limits).
  • Generate reports on classroom utilization
  • Coordinate with Associate Deans to build schedules.
  • Work with colleges to optimize room scheduling preferences set in Ad Astra.
  • In consultation with the Associate Deans of the colleges and the Office of the Provost, makes adjustments to class sizes and numbers of discussion sections.
  • Devise solutions to classroom space and scheduling problems, taking into account the curriculum needs of students, the needs of faculty, and available options.
  • Make room change requests as needed, particularly in support of student and faculty accessibility.
  • Academic Retention and Advising Support (20% time)_
  • Assist in the delivery of regularly scheduled progress reports via Navigate.
  • Monitor academic alerts and communicate with individual faculty as directed regarding academic issues and census information.
  • Obtain data on individual student schedules and academic progress for Provost Office communications.
  • University Interdisciplinary Collaborative (20%) and Study Abroad (10%)_

Financial administrative support for associated programs and initiatives:

  • Process stipends and reimbursements to instructors
  • Assist with processing and expense tracking for purchase orders
  • Assist with the scheduling, payroll, and oversight of student workers

Clerical Duties:

  • Coordinate with instructors, program coordinators and the Registrar's staff to address concerns
  • Schedule meetings
  • Assist with event planning and execution
  • Other Duties as Assigned _

You Need:


  • A bachelor's degree is highly desirable for this position; equivalent combination of degrees and experience will be considered.
  • Experience with Office 365 (Word, Excel) and other software systems.
  • Willingness to learn new software tools in support of job responsibilities.
  • Outstanding verbal and written communication skills.
  • Ability to work collegially with faculty, staff, and students.
  • Attention to detail and ability to prioritize multiple tasks and meet competing deadlines.
  • Ability to work with mínimal oversight; selfdirected.
  • Prior administrative experience.
  • Experience working with expense reporting.
  • Proven ability to find solutions to conflicting situations.
  • Customer service orientation and ability to be flexible and adaptable to change.

Preferred Qualifications
Thorough knowledge of academic software systems including: Banner, Ad Astra

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