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    Server | ARRIVE Palm Springs - ARRIVE Hotel Palm Springs

    ARRIVE Hotel Palm Springs
    ARRIVE Hotel Palm Springs Palm Springs, United States

    4 weeks ago

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    Description

    SERVER | ARRIVE PALM SPRINGS

    WHO WILL LOVE THIS POSITION?
    • A hardworking and self-motivated individual who enjoys a fast paced work environment
    • An individual who can rise to the daily challenges of providing exceptional customer service
    WE OFFER:
    • 401(k) retirement plan
    • Medical, dental, vision and life insurance
    • Employee discounts at our Hotels and Restaurants nationwide
    • Paid Time Off and Sick Pay
    • Holiday pay
    • Professional development and career advancement opportunities
    POSITION PROFILE:

    The Server takes orders and delivers food and beverages to the guests. The Server ensures the quality of the food and the overall guest experience are both excellent.

    ESSENTIAL FUNCTIONS
    • Requires a flexible schedule for day and night
    • Consistently be able to assess, anticipate and meet guests' needs and respond quickly without losing focus or projecting a mood that detracts from guests' dining experience
    • Communicate in a professional manner with guests, coworkers and management
    • Must be able to adapt to different personalities of guests and coworkers without losing focus
    • Must have the ability to comprehensively understand the menu's food and beverage items and communicate to guests effectively and accurately
    • Must recognize problems when they arise and be able to resolve them appropriately by using good judgment, tact and initiative according to company policy and procedure
    • Perform general accounting and mathematical skills and be able to correctly operate various mechanical devices such as cash registers, Micros System and hot beverage makers
    • Must ensure a clean and organized workspace per side work guidelines issued by management.
    • Follow uniform guideline
    • Ability to understand and execute management's instructions, read written company memorandums, and communicates when he or she needs more direction
    • Other duties as assigned
    FRONT DESK DUTIES:
    • Respond to all guest requests by accurately assessing the guest needs while adding personal recommendations and touches to achieve maximum customer satisfaction.
    • Point of contact for guests before, during, and after their stay.
    • Ability to cross train between serving the guests at the restaurant and maintaining the front desk area.
    REQUIREMENTS:

    Skills/Knowledge Required:
    • Provide legible communication and directions
    • Compute basic arithmetic
    Ability to:
    • Perform job duties with attention to detail, speed and accuracy
    • Prioritize, organize, and follow up
    • Be a clear thinker, remaining calm and resolving problems using good judgment
    • Follow directions thoroughly
    • Understand guest's service needs
    • Work cohesively with co-workers as part of a team
    • Work with minimal supervision
    • Maintain confidentiality of guest information and pertinent hotel data
    Qualification Standards:
    • Education: High school certificate or equivalent
    • Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
    Paligroup Management is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Paligroup does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

    Privacy Notice:

    For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page at and to view the notice.

    Requirements
    • Current Servsafe Food Handler Certificate Required
    • Flexible schedule - must be available to work a variety of shifts
    • Needs to have a minimum of one-year experience in a similar position
    • Ability to walk, stand, and bend continuously.
    • Ability to carry up to 40 lbs.
    Company Information
    ABOUT PALISOCIETY:

    Founded in Los Angeles by CEO Avi Brosh in 1998, Palisociety is a hospitality company that operates a collection of one-of-a-kind, neighborhood-centric hotels and restaurants across the country under four distinct monikers: Palihouse, Palihotel, and ARRIVE by Palisociety, and the Independent Collection. Palisociety is a family business, and we strive to connect guests and employees with a sense of place and belonging. We do this by prioritizing community, stylish comfort, and a hands-on creative approach to every unapologetically eclectic detail.

    Palisociety properties are regularly featured on the Conde' Nast Traveler's Hot List, and Travel + Leisure IT List, to name few, and the Palisociety Dining Group has received accolades from the James Beard association and Food & Wine Magazine. We are always looking for spirited, innovative, and hardworking people to join our team. Come be a part of the family

    For more information, visit or follow @palisociety

    For more information, visit or follow @arrivehotels
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