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    Customer service representative remote - Dallas, United States - Qonten

    Qonten
    Qonten Dallas, United States

    1 week ago

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    Description

    **Customer service representative remote**

    | Fri, 26 Nov :42:40 GMT

    This position handles a variety of member service calls in a prompt, courteous and professional manner including calls that require problem resolution. Answers or obtains answers to member questions regarding accounts, loans and/or credit union products and services. Processes member requests including funds transfers, stop payments, change of address, official check requests, order/block/replace

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    For more information please click the link below

    **part time**

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    | 1 hour ago Answers incoming calls, applying proper telephone etiquette, ensuring that an ongoing effort to provide exceptional customer service is made at all times.

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    | 2 hours ago Identify areas of improvement within our customer service process (We value our team's feedback). Assist our customers by seamlessly binding policies on behalf

    ****

    | 1 hour ago Minimum 1-year customer service representative (required). Provide exceptional service to all internal and external customers.

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    | 2 hours ago Experience de-escalating customer service calls through problem solving and effective communication. Minimum 1 year of customer service experience working

    ****

    | 2 hours ago 1-year of customer service experience. We are hiring call center representatives to handle inbound and outbound calls to assist customers with technical support

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    | 4 hours ago Customer service: 1 year (Preferred). Since this an entry-level role in banking, we're looking for strong customer service or administrative experience,

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    | 1 hour ago Answer customer questions about our products and services. The incumbent will answer customer questions about products and service.

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    | 4 hours ago Previous sales, hospitality or customer service experience. IDEAL CANDIDATE* - Experience in the following areas helpful - Call center, pharmacy support,

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    | 2 hours ago Possess strong telephone customer service etiquette. Ensure strong customer service by building trust with the customer through communication and set/managing

    ****

    | 1 hour ago 401k (100% annual match - 3%-9% of pay based on years of service). This is an ONSITE day shift position - Hours are tentatively scheduled for days with rotating

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