Jobs
>
Customer Service Representative
>
Marietta

    Customer Service Representative - Marietta, United States - Fencing Supply Group

    Fencing Supply Group
    Fencing Supply Group Marietta, United States

    1 week ago

    Default job background
    Description
    Job Type

    Full-time

    Description


    Job Title: Customer Service Representative


    Department: Sales


    Reports To: Branch Manager


    Position Summary:

    Pro Access Systems is a leading single-source provider of perimeter security systems including gates, gate automation and integrated access control solutions.

    We provide expert technical support for industrial, commercial, and residential applications. We are seeking to hire a Customer Support Representative to deliver outstanding service and support to our customers.

    S/he is critical in delivering the high-quality support and service that Pro Access Systems is known for in the region.

    The role requires collaboration with sales and operations roles and will serve as the primary point of contact for many customers.


    Role Objectives:


    • Selling products and services related to low voltage systems and perimeter security. These systems can include gate operators, aluminum gates, perimeter and building access controls.
    • Deliver high-quality support, either directly or indirectly, to customers by working closely with Inside and Outside Sales Representatives to address service issues proactively and reactively.
    • Develop and deliver quotes and place orders on behalf of customers.
    • Serve as the primary point of contact for many Pro Access Systems customers, interfacing with other branch roles (e.g., warehouse / gate mfg. operations, etc.), to deliver timely and accurate communications on orders, deliveries, and other services requests.

    Core Competencies:


    • Familiar with Low Voltage wiring
    • Knowledge or willingness to learn control systems used in low voltage installations.
    • Knowledge or willingness to learn about gate and gate systems.

    Value Proposition Delivery


    • Manage accounts to continually improve service levels and reinforce value that Pro Access Systems delivers.
    • Prepare compelling summaries of actual value delivered to customers.
    • Conduct conversations with the customer to understand their point of view.

    Service, Support, & Processing


    • React to any customer concerns or requests.
    • Fulfill quotes and orders.
    • Personally provide appropriate level of service to the customer.

    Internal Operational Coordination


    • Coordinate internally to fully service accounts.
    • Collaborate internally to identify new opportunities and needs for each customer.
    • Understand internal cross-functional capabilities.
    • Build and maintain a strong internal network.

    Industry & Business Knowledge


    • Has an understanding of the key concepts and terminology used in the access control industry.
    • Continually works to improve their own expertise.
    • Use knowledge to serve as an advisor to the customer.
    • American Fence Association Certified Gate Automation Installer or Certified Gate Automation Designer certificates would be advantageous.

    Relationship Management


    • Work to build strong, personal, and professional relationships with customers.
    • Use these relationships to develop business opportunities.
    Requirements


    Preferred Qualifications:

    The successful candidate must have the following experience and capabilities:


    • Ability to effectively manage time and prioritize activities, including multiple requests from internal and external stakeholders.
    • Strong phone-based communication skills.
    • Experience working in quoting, pricing, or ordering systems.
    • 1-2 years proven experience in a customer service or phone-based role.
  • Vision6, Inc.

    Customer Service Representative

    6 days ago

    Vision6, Inc. Smyrna, United States

    *NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...

  • Northwestern Medicine

    Customer Service Representative

    1 week ago

    Northwestern Medicine Woodstock, United States

    The **Customer Service Representative** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standa ...

  • Toni Threadgill - State Farm Agent

    Financial Services Representative

    6 days ago

    Toni Threadgill - State Farm Agent Emory, United States

    **Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Toni ...

  • Brand Ex Partners

    Customer Service Representative

    6 days ago

    Brand Ex Partners Norcross, United States

    Our company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries. You will be responsible for researching question/issues, as well as related tasks. You will collaborate with our sales team to handle objections and facilit ...

  • Covenant Physician Partners

    Patient Services Representative

    1 week ago

    Covenant Physician Partners Marietta, United States

    Are you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing.About the Opportunity:The Patient Servi ...

  • Qualified Staffing Search Group

    Customer Service Representative

    2 weeks ago

    Qualified Staffing Search Group Marietta, United States

    Are you looking for an exciting new career in customer service? Qualified Staffing is seeking experienced call center candidates to join our client in the Marietta area Qualification: Previous call center experience preferred. Upbeat and positive at Customer Service Representativ ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Marietta, United States

    Family Dollar POWDER SPRINGS RD SW [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...

  • Vision6, Inc.

    Customer Service Representative

    6 days ago

    Vision6, Inc. Norcross, United States

    *NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...

  • Covenant Physician Partners

    patient services representative

    1 week ago

    Covenant Physician Partners Marietta, GA , USA, United States

    Are you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. · About the Opportunity: · The Patient ...

  • Insight Facilities Management Inc.

    Client Service Representative

    1 week ago

    Insight Facilities Management Inc. Marietta, United States

    Job Description · Job DescriptionClient Service Representative (CSR) · Job Summary · The Client Service Representative handles inbound/outbound calls for clients and service providers, and accurately notates job details. Must have attention to detail and be able to work in a fast ...

  • Vision6, Inc.

    Customer Service Representative

    6 days ago

    Vision6, Inc. Tucker, United States

    *NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...

  • Covenant Surgical Partners

    Patient Services Representative

    1 week ago

    Covenant Surgical Partners Marietta, United States

    Are you looking to join a growing and thriving medical practice? Do you want to advance your career in the medical field? Marietta Eye Clinic is actively looking to hire an experienced Patient Services Representative to help us keep growing. About th Patient Services, Representat ...

  • Benevis

    Customer Service Representative

    1 week ago

    Benevis Marietta, United States

    Job Overview · We are looking for a skilled and efficient Customer Service Representative. Your role is to provide adequate customer support to the clients, responding to their queries and resolving them as soon as possible so as to maintain a healthy relationship with the custo ...

  • Highland Rivers Behavioral Health

    Customer Service Representative

    1 week ago

    Highland Rivers Behavioral Health Marietta, United States

    There is a place for you at Highland Rivers Behavioral Health · Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. · JOB SUMMARY : The Customer Service Repres ...

  • Ed Voyles Automotive

    Customer Service Representative

    1 week ago

    Ed Voyles Automotive Marietta, United States

    Ed Voyles Collision Center is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our Customer Service Relations team, you will play a crucial role in ensuring exceptional customer experiences. · Position ...

  • Planet Fitness

    Member Services Representative

    1 week ago

    Planet Fitness Marietta, United States Full time

    Job Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities Greet members, pr ...

  • YMCA Of Metro Atlanta

    Membership Service Representative

    1 week ago

    YMCA Of Metro Atlanta Marietta, United States

    As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...

  • Zac Gresham - State Farm Agent

    Customer Service Representative

    6 days ago

    Zac Gresham - State Farm Agent Alpharetta, United States

    Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...

  • TOCA Football

    Guest Services Representative

    1 week ago

    TOCA Football Marietta, United States

    Who is TOCA Football: · TOCA Football is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch ...

  • Clipper Petroleum

    Guest Service Representative

    1 week ago

    Clipper Petroleum Marietta, United States

    Job Details · Level · Entry · Job Location · Store #64 - Marietta, GA · Position Type · Full-Time/Part-Time · Travel Percentage · None · Job Shift · Any · Job Category · Retail · Description · POSITION SUMMARY: · The Guest Service Representative greets and serves gue ...