- Provide targeted case management services to individuals with mental health and substance abuse disorders
- Coordinate care, engage in care planning, and ensure access to necessary services
- Participate in quality improvement activities and projects
- Complete data reports for program review
- Prioritize outreach to the homeless population
- Attend staff meetings and case conferences regularly
- Build relationships with patients and providers to ensure appointment attendance
- Maintain regular contact with clients and respond to complaints or grievances
- Engage in outreach activities via phone, electronic methods, or field work
- Provide health information, support, and coaching to prevent complications
- Promote linkage development in patient care areas and monitor effectiveness
- Communicate with Supervisor on program operations
- Ensure follow-up care and client engagement in the community
- Participate in professional training and development
- Complete required certifications in mental health/addictions treatment
- High School Diploma or GED required
- Associate Degree and Bachelor's degree preferred
- Minimum of six years of case management experience
- Mandated reporter training/certificate required
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Case Manager - Albany, United States - Acacia Network
Description
Albany (CCBHC) - Case Manager
Location: Albany, NY
Job ID: 3815
Job Category: Albany (CCBHC)
Position Type: Full Time
Pays: $28.82 per hour
Job Overview
The Case Manager supports individuals with complex behavioral health and substance abuse issues by providing targeted interventions for efficient care delivery. They must have knowledge of community resources and experience working with high-risk populations, crisis intervention skills, and the ability to work independently with a strong focus. The role involves maintaining culturally sensitive practices and boundaries, working with diverse families, and helping patients achieve optimal health and functional capability.
