Telephonic Case Manager - Albany, United States - Optum
Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to startCaring. Connecting. Growing together.
The schedule for this position is Monday through Friday. Business hours are 8 AM - 8 PM EST. Shifts are a combination of normal business hours and nights until 8 PM.
You'll enjoy the flexibility to work remotely
- from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Make outbound calls and receive inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
- Provide patient education to assist with selfmanagement
- Make referrals to outside sources
- Provide a complete continuum of quality care through close communication with members via inperson or onphone interaction
- Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current, unrestricted RN license in the state of New York
- 3+ years of experience in case management, hospital, acute care or direct care settings
- Ability to type and navigate a Windows based environment
Preferred Qualifications:
- BSN
- Certified Case Manager (CCM)
- Background in managed care
- Case management experience
- Experience or exposure to discharge planning
- Experience in utilization review, concurrent review, or risk management
- Experience in a telephonic role
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
More jobs from Optum
-
Licensed Clinician
Flagstaff, AZ, United States - 3 weeks ago
-
Physician- Evening Shifts
Eugene, OR, United States - 1 week ago
-
Physiatrist Pain Management, Oregon Medical Group, Eugene, OR
Eugene, OR, United States - 3 weeks ago
-
Nurse Practitioner or Physician Assistant
Detroit, United States - 12 hours ago
-
Emergency Medicine Full-Time position in Santa Fe, New Mexico
Santa Fe, United States - 5 days ago
-
Patient Care Coordinator
Little Silver, United States - 3 weeks ago