Family Advocate - Aurora, United States - Bickford of St. Charles

Bickford of St. Charles

Verified Company

Aurora, United States

9 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

_Join our DYNAMIC team at Bickford Senior Living as a Family Advocate The Family Advocate is the sales leader that drives occupancy and revenue in a Bickford Branch. This is done while maintaining a high degree of empathy and compassion for the senior and their family as they journey through the effects of aging. _

_This position offers a full suite of benefits options that vary based on employment status.

Some of the benefits include, but are not limited to:
_
- _Competitive wages _
- _Bonus Opportunities _
- _Tuition Reimbursement _
- _Medical, Dental, Vision, 401k & ROTHk (with employer Match) _
- _Benefits start the 1_st_ of the month following 30 days of employment _
- _Prescription savings plans_
- _529 Savings Plan for educational expenses_
- _A great working environment where purpose is found _
- _Pay available daily_

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:

Conduct exceptional, highly personalized tours and unique lead followups to prospective residents and family.
Manages the customer relations management tool (CRM) to ensure followup is documented and organized.
Ensure Branch staff are appropriately trained to engage in phone and tour hospitality.
Helps to manage the movein process to ensure a smooth transition for residents and their families into the Branch.
Identify and build relationships with community professionals to maximize referred leads.
Ensure Branch is appropriately staged to maximize the customer's experience.
Ensure weekly and quarterly goalsetting meetings are completed with members of the Branch Leadership team.

Qualifications:

Highschool diploma or GED required. Bachelor's degree in sales or marketing preferred.
Experience in senior housing sales leadership is preferred but not required.
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrates good judgment, problemsolving, and decisionmaking skills
A valid driver's license and a driving record consistent with Bickford's insurance carrier guidelines.

ABOUT BICKFORD SENIOR LIVING:

Bickford Senior Living is a community of caregivers who are dedicated to doing whatever it takes to enrich our resident's happiness.

Founded in 1991 in Olathe, Kansas, by the Eby Family. Mary Bickford, the matriarch of the family, was the first resident of a Bickford Branch and our namesake.

That location became the start of a tradition of caring that has extended to over 50 locations in 7 states.

Although Bickford Senior Living has grown in sizewe pride ourselves in the family environment that is the foundation on which Bickford has served thousands of residents and employees throughout the years.

_ At Bickford, you will _

Make a Difference Every Day
We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

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