Jobs
>
Kittery

    Computer Support Specialist - Kittery, United States - CGI Group, LLC

    CGI Group, LLC
    CGI Group, LLC Kittery, United States

    3 weeks ago

    Default job background
    Description
    Computer Support Specialist - Active Secret Clearance REQUIRED

    Position Description

    CGI is a team of business, strategy and technology professionals who bring operational experience and a value-driven methodology to help our clients make the best decision for their mission.

    CGI is seeking a Computer Support Specialist to support a Navy organization responsible for providing integrated logistics, engineering, information technology expertise, and a range of products and services to all facets of the Navy's worldwide logistics support structure.

    The Computer Support Specialist will be responsible for supporting the IT Manager through helpdesk support at various levels but, primarily tiers 1 and 2 support, working with non-technical end-users to obtain technical independence and ensure their ability to perform in a mission-driven organization.

    Your future duties and responsibilities
    Self-assign, Update, Status, Escalate, and Resolve incidents for self and team.
    Capture details of actions performed on all incidents through active listening and asking questions.
    Follow up on un-resolved team member incidents for completion and close/merge these incidents.
    Create and deliver reports on help desk incidents, license assignment, Active/Disabled accounts, and metrics of interest.

    Update and maintain employee group memberships e.g., (O365 Groups, Distribution List Membership, Azure AD Single Sign on Groups, Microsoft Multifactor Authentication).

    Provision/Troubleshoot/Remediate/Deliver/Maintenance (computing hardware, software, employee accounts and workspaces) following operating procedures and checklists.

    Meet with new employees in person and virtually on respective first day of employment for onboarding and IT equipment/procedure acclimation.

    Provide reassurance to end users and team members when delivering solutions and diagnosing problems.
    Analyze historical ticket information to determine areas of focus to possibly automate the resolution.
    Support Cape Fox technical initiatives regardless of physical location, provide in person and remote support.

    Required qualifications to be successful in this role
    Associate degree in information technology/Computer Science or equivalent relevant years of experience with some education.

    • 3 Years of relevant experience.
    Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders.
    Excellent analytical and problem-solving skills.
    Excellent oral and written communication skills.
    Excellent interpersonal skills to interact with team members, customers and support personnel.
    U.S. Citizenship is required.
    Clearance - Secret (IT-II) Required.


    Desired Skills:
    Ability to report metrics such as: Help Desk Incidents, License Assignments, Active/Disabled Accounts e.g., M365, and Active Directory.
    Self-motivated with minimal oversight.


    CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.

    The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.

    To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

    Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $65,000 - $92,000.

    #CGIFederalJobs
    #LI-LB1
    #DEF
    #ClearanceJobs


    Together, as owners, let's turn meaningful insights into action.

    Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

    You are invited to be an owner from day 1 as we work together to bring our Dream to life.

    That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

    Your work creates value.

    You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

    You'll shape your career by joining a company built to grow and last.

    You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.


    Come join our team-one of the largest IT and business consulting services firms in the world.


    Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

    CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.

    Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.

    Emails for any other reason or those that do not include a Position ID will not be returned.


    We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members.

    All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

    Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.

    CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.


    CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

  • CGI

    Computer Support Specialist

    3 weeks ago

    CGI Kittery, United States Full time

    Position Description: · CGI is a team of business, strategy and technology professionals who bring operational experience and a value-driven methodology to help our clients make the best decision for their mission. CGI is seeking a Computer Support Specialist to support a Navy o ...

  • CGI Technologies and Solutions, Inc.

    Computer Support Specialist

    3 weeks ago

    CGI Technologies and Solutions, Inc. Kittery, United States

    **Computer Support Specialist - Active Secret Clearance REQUIRED** · **Category:** Business Consulting, Strategy and Digital Transformation · **Main location:** United States, Maine, Kittery · **Position ID:** J · **Employment Type:** Full Time · **Position Description:** · ...

  • H2 Performance Consulting

    Help Desk Support Specialist

    1 week ago

    H2 Performance Consulting Kittery, United States

    H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employme ...

  • H2 Performance Consulting

    Help Desk Support Specialist

    1 day ago

    H2 Performance Consulting Kittery, United States

    H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employme ...

  • H2 Performance Consulting Corporation

    Help Desk Support Specialist

    3 weeks ago

    H2 Performance Consulting Corporation Kittery, United States

    Job Description · Job DescriptionH2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will r ...

  • CGI

    Computer Support Specialist

    3 weeks ago

    CGI Kittery, United States

    Computer Support Specialist - Active Secret Clearance REQUIRED · Category: Business Consulting, Strategy and Digital Transformation · Main location: United States, Maine, Kittery · Position ID:J · Employment Type: Full Time · Position Description: · CGI is a team of business, ...

  • Kittery Trading Post

    Fishing Support Specialist

    3 weeks ago

    Kittery Trading Post Kittery, United States

    Seasonal_ · As a Fishing Support Specialist, you will be expected to assist customers in finding merchandise and making buying decisions. Your training will allow you to help select, size, and outfit customers to an array of specialized equipment for their outdoor adventure needs ...

  • Connections for Kids

    Student Support Specialist

    1 week ago

    Connections for Kids Kittery, United States

    **REQUIRES AT LEAST 90 COLLEGE CREDITS** · - Connections for Kids is one of Maine's leading mental health agencies and for 26 years has been making a difference in the lives of children and families_ · **Openings**: · Student Support Specialist (Ed-Tech III/BHP) · **Locations**: ...

  • Main Sail, LLC

    Computer User Support Specialist

    3 weeks ago

    Main Sail, LLC Kittery, United States

    *** United States Citizenship (dual citizenship not authorized) and the ability to obtain an Active DoD eligibility with favorable determination is required per government contract.*** · Main Sail is seeking Computer User Support Specialists to support a U.S. Navy client respons ...

  • Main Sail LLC

    Computer User Support Specialist

    1 day ago

    Main Sail LLC Kittery, United States Freelance

    *** United States Citizenship (dual citizenship not authorized) and the ability to obtain an Active DoD eligibility with favorable determination is required per government contract.*** · Main Sail is seeking Computer User Support Specialists to support a U.S. Navy client responsi ...

  • Forward Health LLC

    Administrative Support Specialist

    3 weeks ago

    Forward Health LLC North Hampton, United States

    Job Description · Job DescriptionLooking for an exciting opportunity to jumpstart your career with a company that prioritizes patient satisfaction and growth? Look no further than Sea Breeze Sleep We are currently seeking a qualified and motivated Administrative Support Specialis ...

  • Family Dollar

    Technical Support Specialist

    1 week ago

    Family Dollar Berwick, United States

    The Distribution Center IT Technical Services Specialist is responsible for the daily operations support and administration of computing infrastructure at the Distribution Centers (DC). This position will work independently to support the overall Infrastructure to include all Win ...

  • Atlas Dynamics

    Consultant Banking Treasury

    2 weeks ago

    Atlas Dynamics Strawberry, United States

    JOB DESCRIPTION Independent - practice-oriented - customer-specific As an independent service company, we provide comprehensive advice and support to German credit cooperatives as a specialist in treasury, asset management and overall bank control. As the first outsourcing compan ...

  • ZephyrTech

    Medical assistant

    2 weeks ago

    ZephyrTech East Rockingham, United States

    We are EUBIOS, the psychosomatic rehabilitation clinic for children and adolescents with a focus on language and speech disorders, and one of the few rehabilitation clinics nationwide with this therapy focus. Our clinic is located in Thalheim, in the East Rockingham region, conve ...

  • SunSource

    Inventory Support Specialist

    2 days ago

    SunSource Berwick, United States

    K+S Services, a SunSource company, is an industrial equipment repairs and service industry company, and has a great opportunity for the right person who is willing to learn We are seeking an individual to fill the position of Inventory Support Specialist for K+S Services, in supp ...

  • Easter Seals New Hampshire

    Youth Support Specialist

    2 weeks ago

    Easter Seals New Hampshire Seabrook, United States

    Since 1936, Easterseals New Hampshire has provided exceptional services to ensure we change the way the world defines and views disability by making profound, positive differences in people's lives every day. · Easterseals NH services include early childhood centers of excellence ...

  • Community Partners, Inc.

    Supported Employment Specialist

    6 days ago

    Community Partners, Inc. Rochester, United States

    Who We Are: · Community Partners is dedicated to providing quality developmental and mental health services to meet the needs of families and individuals in Strafford County. From comprehensive mental health care, to individualized services for persons with developmental disabil ...

  • Erema North America

    Technical Support Specialist

    2 weeks ago

    Erema North America Ipswich, United States

    Technical Support / Customer Support Specialist · Job Description · Responsibilities · Assist customers, technicians, and all fellow employees with all aspects of technical support within ENA. · Diagnose machine errors and/or technical problems and determine proper solutions ...

  • EREMA North America

    Technical Support Specialist

    3 weeks ago

    EREMA North America Ipswich, United States

    Job Description · Job DescriptionTechnical Support / Customer Support Specialist · Job Description · Responsibilities · Assist customers, technicians, and all fellow employees with all aspects of technical support within ENA. · Diagnose machine errors and/or technical problems an ...

  • EREMA North America

    Technical Support Specialist

    3 weeks ago

    EREMA North America Ipswich, United States

    Job Description · Job DescriptionTechnical Support / Customer Support Specialist · Job Description · Responsibilities · Assist customers, technicians, and all fellow employees with all aspects of technical support within ENA. · Follow and support the project department, after sa ...