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Customer Service Representative
1 week ago
Aspire General Insurance Services, LLC Rancho Cucamonga, United States Full timeFull Job Description · Aspire General Insurance Services, a leading non-standard, CA auto insurance company is looking for a Personal Lines Bi-lingual Licensed Customer Service Representative to join our enthusiastic team of professionals. This position performs essential functi ...
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Customer Service Representative/Insurance
5 days ago
TPG - The Platinum Group Rancho Cucamonga, United StatesJob description · Customer Service Representative – Commercial Insurance · The Platinum Group (TPG) offers a complete solution of Insurance, Risk management, Payroll, and HR services to its clientele. We are looking for an experienced insurance Customer Service Representative to ...
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Client Service Representative
1 week ago
Terra Vista Animal Hospital Rancho Cucamonga, United States· Position at Terra Vista Animal Hospital · Client Service Representative · Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be ef ...
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Patient Service Representative
5 days ago
Skin Physicians and Surgeons a Forefront Dermatology Practice Upland, United States Full timeCome join our team We have an immediate need for a Patient Service Representative in our Upland, CA clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you Summary · The Patient Service ...
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Customer Service Representative
1 week ago
Quantilus Rancho Cucamonga, United StatesJob Description · Established SaaS company needs a Level 3 Customer Service Representative to be the last line of escalation in Customer Service before the technical issue goes to the development team. Will train and support L1/L2 CSRs, update knowledgebase and help system, help ...
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Insurance Customer Service Representative
1 week ago
Dickerson Insurance Agency-Farmers Insurance Rancho Cucamonga, United States Full time, Part timeDont wait, take the next step in your career today. Dickerson Insurance Agency-Farmers Insurance in Rancho Cucamonga, California, is looking for a motivated and dynamic individual to join our team as a Full or Part Time Customer Service Representative. If you have a passion for d ...
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Customer Service Representative
1 week ago
AppleOne Rancho Cucamonga, United StatesJob Description · Job DescriptionAppleOne has partnered with an industry leading industrial and commercial lighting manufacture in Rancho Cucamonga, CA. to assist them in hiring a Customer Service Representative on their team · Job Title: Customer Service Representative · Locatio ...
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Customer Service Representative
1 week ago
MasonHub, Inc. Rancho Cucamonga, United States**Customer Service Representative** · at MasonHub Rancho Cucamonga, CA **Company Overview** · MasonHub Inc. is an innovative new provider of fulfillment technology and services founded in 2018 in Los Angeles. With experienced management and technical teams that understand the u ...
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Customer Service Representative
2 weeks ago
AppleOne Rancho Cucamonga, United StatesJob Description · Job DescriptionJoin a dynamic and expanding apparel wholesale/importer of women's garments and accessories located in Rancho Cucamonga, California. They are dedicated to delivering high-quality products to clients and ensuring a seamless production process. They ...
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Customer Service Representative
2 weeks ago
Southland Data Processing, Inc. Upland, United States>> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1002Location:Upland, CADepartment:Client Services Description Customer Service Representative is expected to make day to day decisions regarding Client Services, sch ...
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Patient Service Representative
1 week ago
US Derm Support Roles Upland, United StatesOverviewCome join our team We have an immediate need for a Patient Service Representative in our Upland, CA clinic If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you Monday-Friday Schedul ...
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Pre-Service Representative
2 weeks ago
San Antonio Regional Hospital Upland, California, United States PermanentOverview: · JOB SUMMARY · The Pre Service Representative performs all tasks related to pre-registration and registration of inpatients and outpatients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. · MINIMUM QUA ...
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Pre-Service Representative
2 weeks ago
San Antonio Regional Hospital Upland, United StatesOverview: · JOB SUMMARY · The Pre Service Representative performs all tasks related to pre-registration and registration of inpatients and outpatients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met. · MINIMUM ...
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Licensed Customer Service Representative
1 week ago
Dickerson Insurance Agency-Farmers Insurance Rancho Cucamonga, United StatesJob Description · Job DescriptionDont wait, take the next step in your career today. Dickerson Insurance Agency-Farmers Insurance in Rancho Cucamonga, California, is looking for a motivated and dynamic individual to join our team as a Full Time Customer Service Representative. If ...
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Customer Service Representative
1 week ago
Uline Ontario, United StatesCustomer Service Representative · Pay from $22 to $26 per hour · Plus $2 Shift Differential · California Branch · 4810 South Hellman Avenue, Ontario, CA 91762 · Customer Service is the heartbeat of Uline As a Customer Service Representative, you'll dig into order details to del ...
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Customer Service Representative
1 week ago
BestPack Ontario, United StatesJob Description · Job DescriptionAs a Customer Service Representative with BPX Solutions you will act as a liaison, provide product/services information, answer questions, process orders, and resolve any customer needs with accuracy and efficiency. · Responsibilities:Managelargea ...
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Customer Service Representative
1 day ago
Domino's Pizza LLC Ontario, United StatesThe Representative CSR uses standard operating procedures (SOP) to process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inventory, training Customer Service Representative, ...
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Customer Service Representative
1 week ago
Spiralgroup Ontario, United StatesSpiral Group is an automotive parts importer established for over 20 years. We supply major retailers around the country make it our goal to make it easy to upgrade and replace wheels. · We are now looking for proactive and positive customer service representatives to join our g ...
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Customer Service Representative
1 week ago
Uline Ontario, United StatesBilingual Customer Service Representative · Pay from $23 to $27 per hour · Plus $2 or $4 Shift Differential based on shift · California Branch · 4810 South Hellman Avenue, Ontario, CA 91762 · Customer Service is the heartbeat of Uline As a Bilingual Customer Service Represen ...
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Customer Service Representative
1 week ago
DXP Enterprises Ontario, United StatesJob Description · Job DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the produ ...
Customer Service Representative - Rancho Cucamonga, United States - HavenHub
Description
Job Description
Job DescriptionAs a Customer Service Representative at HavenHub, you will be an integral part of our customer service team, ensuring the highest level of satisfaction for our clients. Your responsibilities will include but are not limited to:
Key Responsibilities:
1. Responding promptly and courteously to customer inquiries via phone, email, and chat.
2. Scheduling appointments for HVAC and turf installation services, coordinating with both customers and technicians to ensure timely service delivery.
3. Providing accurate information regarding our services, pricing, and scheduling policies to customers.
4. Addressing customer concerns and resolving issues in a professional and empathetic manner, aiming to exceed customer expectations.
5. Maintaining detailed records of customer interactions, transactions, comments, and complaints in our CRM system.
6. Collaborating closely with the sales and operations teams to ensure seamless communication and execution of service orders.
7. Assisting in the development of customer service procedures and best practices to enhance the overall efficiency and effectiveness of the department.
Requirements:
1. Proven experience in using ServiceTitan.
2. Proven experience in a customer service role, preferably in a similar industry such as home services or construction.
3. Exceptional communication skills, both verbal and written, with a strong ability to convey technical information in an understandable manner.
4. Outstanding attention to detail and organizational skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
5. Strong problem-solving abilities, with a proactive and solution-oriented approach to customer inquiries and complaints.
6. Proficiency in using CRM software and other relevant tools to manage customer interactions and maintain accurate records.
7. Leadership qualities with a willingness to take initiative and contribute to the growth and development of the customer service department.
8. A customer-centric mindset with a genuine passion for delivering exceptional service experiences.
9. English fluency is required and Spanish fluency preferred.
Benefits:
Competitive salary commensurate with experience.
Comprehensive health benefits package.
Opportunities for career advancement and professional growth within the company.
A supportive and collaborative work environment with a focus on teamwork and employee development.
