Jobs
>
Dallas

    Senior Salesforce Administrator - Dallas, United States - ECI Software Solutions

    ECI Software Solutions
    ECI Software Solutions Dallas, United States

    3 weeks ago

    Default job background
    Description
    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture.
  • We offer competitive benefits focused on employee well-being, including paid volunteer time off
  • We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
  • We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
  • Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie).
    • Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

    Salesforce Senior Administrator

    Summary

    ECI is seeking a Senior Salesforce Administrator to oversee and manage our Salesforce instance. We are looking for someone with a deep understanding of the Salesforce platform who can grasp both our current setup and our business objectives to quickly identify areas of improvement. This person will serve as the primary administrator for design, configuration, functionality, and end-user support of our Salesforce instance.

    The individual will be responsible for optimizing our Salesforce as needed to promote growth and development, as well as handle day-to-day administrative functions to ensure smooth operation across the company. The successful candidate must have the ability to solve problems and act as a Salesforce "guru" to all those who use it.

    This role will report directly to the Salesforce System Architect.

    Responsibilities

  • Serve as an internal resource for requirements definition through configuration, deployment, and training to promote adoption of all departments interacting with Salesforce
  • Engage with business stakeholders to gather and analyze requirements and propose solutions that leverage Salesforce functionality
  • Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency
  • Identify production risks and areas for improvement; prioritize, design, and facilitate successful implementation and adoption of new processes.
  • Manage the integration of applications connected to , including but not limited to NetSuite, Docusign and other
  • Manage incoming support requests from front-line users, including daily administrative/maintenance requests and larger analytical projects.
  • Manage change requests, clarify requirements, perform critical system updates, configure new features and enhancements, and manage reporting, data hygiene, and deliverables/documentation.
  • Configure and maintain data model and standard/custom objects, automation, Workflow, Process Builder, Flow, assignment rules, approval processes, formulas, data validation rules, triggers, record types, fields, page layouts, dynamic layouts, apps, actions, custom settings, mobile administration, approval processes, installed packages, etc. within
  • Oversee all aspects of user and license management including policies and procedures for new user setup/deactivation, forecasting license needs, roles, profiles, permissions, public groups, OWD, sharing rules, security
  • Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, sandbox usage, data integrity, etc.
  • Evaluate, scope, execute updates and enhancements within expected timeframe
  • Develop and implement training for end-users; ensure goals for system usage are clearly defined and reported regularly
  • Assist in creating and distributing dashboards and reports based on leadership's needs, targets, and goal metrics
  • Collaborate with internal teams to ensure data integrity; utilize duplicate and matching rule tools in Salesforce to prevent and manage duplicates
  • Manage data imports, database de-duping and clean-up
  • Data mapping and utilization of native Salesforce tools and/or ETL or IPaaS tools to perform data migration
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Create a platform roadmap and define priorities, liaising with stakeholders
  • Own the communication of any platform changes to end users and stakeholders
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
  • New user and ongoing user training and technical documentation

    • Qualifications

  • Strong Salesforce product knowledge and at least 3-5 years of Salesforce Administration hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
  • Salesforce Certification (or able to obtain certification within the first month in the role)
  • Demonstrated track record of exercising independent judgment on small and medium-sized projects and/or leading key components of larger projects
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Excellent oral and written communications skills
  • Creative and analytical thinker with strong end to end problem-solving skills
  • Demonstrates continued personal/professional development
  • Passionate about the use of data and technology to achieve positive business outcomes

    • #LI-REMOTE

    #LI-SC1

  • LaSalle Network

    Salesforce Administrator

    3 weeks ago

    LaSalle Network Dallas, United States

    LaSalle Network has partnered with a dynamic nonprofit organization dedicated to community development and empowerment. Due to an urgent need, they are seeking a skilled Salesforce Administrator to join their team on a contract-to-hire basis. This role will play a critical part i ...

  • IBR (Imagine Believe Realize)

    Salesforce Administrator

    3 weeks ago

    IBR (Imagine Believe Realize) Dallas, United States

    The Salesforce Administrator/Recruiter must meet the below criteria: · Location: · Must be willing to travel in the region of Jacksonville, FL · Years' Experience: · 3+ years Salesforce experience · Education: · Bachelors · Clearance: · Must be able to obtain and maintain a S ...

  • GAINSCO

    Salesforce Administrator

    3 weeks ago

    GAINSCO Dallas, United States

    SALESFORECE ADMINISTRATOR do at GAINSCO? Implement new enhancements using Salesforce declarative tools such as custom objects, flows, approval processes, and assignment rules. Maintain and update existing Salesforce features, including validation rul Salesforce Administrator, Sal ...

  • Keepit AS

    Salesforce Administrator

    3 weeks ago

    Keepit AS Dallas, United States

    Full job description · How would you help us cultivate a smooth and effective Salesforce environment to enable our global expansion? · Keepit is looking for a Salesforce Administrator to help us administrate our Salesforce & Systems infrastructure. · We are growing fast as a co ...

  • Articulate

    Manager, Salesforce Administrator

    1 week ago

    Articulate Dallas, United States

    The Business Solutions Team prides ourselves on providing teams the ability to service our customers easily. That is why were looking for a Manager, Salesforce Administration to help shape our teams Salesforce administration team · Articulate is a fully distributed company that ...

  • WEX

    Salesforce Administrator

    3 weeks ago

    WEX Dallas, United States

    ( - ) This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: Boston, MA; Dallas, TX; San Francisco Bay Area, CA; Portland, ME; and Washington, D.C. About the Team/ Role. WEX is looking for an Salesforce Administrator, Sale ...

  • LaSalle Network

    Salesforce Administrator

    3 weeks ago

    LaSalle Network Dallas, United States

    LaSalle Network has partnered with a dynamic nonprofit organization dedicated to community development and empowerment. Due to an urgent need, they are seeking a skilled · Salesforce Administrator · to join their team on a contract-to-hire basis. This role will play a critical ...

  • Cambium Learning Group

    Salesforce Administrator

    3 weeks ago

    Cambium Learning Group Dallas, United States

    Thank you for sharing your interests Here at Cambium, we are always looking for passionate, talented people to join the team. If you have searched our current openings and haven't been able to find a position that fits, we'd still love to hear from you Please take a look at the b ...

  • Cambium Learning Group

    Salesforce Administrator/Business Analyst

    1 week ago

    Cambium Learning Group Dallas, United States

    Job Overview: · We are looking for a Salesforce Administrator/Business Analyst to join our team and skillfully configure, support, maintain, and improve our Salesforce platform. This person will help drive business process improvements through data analysis, requirements gatheri ...

  • Level Four Wealth Management

    Salesforce Administrator/Developer

    3 weeks ago

    Level Four Wealth Management Dallas, United States

    Our Team is growing, and we need you · Come be a part of this disruption in the financial services marketplace · By joining the Level Four family of companies, you'll be joining one of the fastest growing wealth management firms in the country. After 20+ years, we still have an ...

  • Level Four Wealth Management

    Salesforce Administrator/Developer

    3 weeks ago

    Level Four Wealth Management Dallas, United States

    Our Team is growing, and we need you · Come be a part of this disruption in the financial services marketplace · By joining the Level Four family of companies, you'll be joining one of the fastest growing wealth management firms in the country. After 20+ years, we still have an ...

  • Diverse Lynx

    Salesforce Sales Cloud Administrator+ BA

    1 week ago

    Diverse Lynx Dallas, United States

    Brief Summary of Role: · Salesforce Admins form the technical foundation of our delivery teams. They are primarily responsible for completing tasks that require Administrative skills such as troubleshooting, enhancements, support as well as new configurations. Our openings provi ...

  • Magellan Health

    Salesforce Administrator

    1 week ago

    Magellan Health Frisco, United States

    Candidates for this remote Salesforce Administrator position should have a favorably adjudicated T3 investigation / secret clearance to be eligible for this role. This position is contingent upon a contract award. · This is also a fully remote position. · This position serves a ...

  • The Ladders

    Salesforce and System Administrator

    1 week ago

    The Ladders Fort Worth, United States

    Position Summary: · The Salesforce Administrator will oversee the administration of the Salesforce environment including creating and organizing the existing database of contacts, creating campaigns, and dashboards for use by interdepartmental teams. Additionally, this role will ...

  • One Park Financial

    Salesforce Administrator

    3 weeks ago

    One Park Financial Plano, Texas, United States Permanent

    One Park Financial (OPF) is a Financial Technology company that connects small businesses with a wide variety of flexible financing and funding options to help entrepreneurs acquire the working capital they need to take their businesses to the next level. We want to work with hig ...

  • System Soft Technologies

    Salesforce Developer

    1 week ago

    System Soft Technologies Dallas, United States

    3+ years of Salesforce-centric development experience and administration. · 2+ years of experience using Financial Services Cloud · 1+ year of experience with Conga · 2+ Salesforce certifications: Administrator, Advanced Administrator, Platform App Builder, Platform Developer I ...

  • System Soft Technologies

    Salesforce Developer

    1 week ago

    System Soft Technologies Dallas, United States

    Position Summary: · Responsible for developing logic, interfaces, workflows, automations, and security within the Salesforce · platform · Essential Functions – · • Customize Salesforce applications using the declarative capabilities of the platform such as flow. · • Write, tes ...

  • VBeyond Corporation

    Salesforce Chief Technical Architect

    3 weeks ago

    VBeyond Corporation Dallas, United States

    Providence, RI · Dallas, TX · San Francisco, CA · Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect or Salesforce Certified System Architect preferred. · Responsible for leading the technical strategy inno ...

  • Vantage Point

    Salesforce Solutions Architect

    3 days ago

    Vantage Point Dallas, United States Full time

    As a Salesforce Solutions Architect, you will play an integral role in the high satisfaction of Vantage Point's clients through the design and development of scalable, high-quality Salesforce services and solutions. The Solution Architect is responsible for owning the overall des ...

  • Data Axle

    Division Coordinator

    5 days ago

    Data Axle Dallas, United States

    Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention, and product enhancement. We are currently seeking a Division Coordinator. · The Division Coo ...