- Develop the annual audit plan considering contractual requirement and cyclical coverage to include weekly and monthly inventory reconciliation, planning & executing annual audit, analysis of audit outcome, post audit review, adjustments, and corrective actions needed.
- Complete ad-hoc analysis as required
- Coordinates all stock audits scheduling with third parties and customers
- Collaborate with Sales to establish business case to support in strategic decisions associated with lost equipment write-offs and/or billing.
- Manage the reporting hold process to ensure timely & accurate customer reporting practices.
- Develop deep relationships with key customers by gaining a comprehensive understanding of the customer, their business needs and trends to evaluate customers packing needs, anticipating and managing orders, identifying opportunities to improve service, and improve asset (crate) turns.
- Proactively manage customer orders and make recommendations as needed based on inventory availability and transportation capabilities
- Provide customers with strong product knowledge and specifications.
- Collaborate with sourcing, asset management, transportation, finance, warehousing operations, sales, and service centers to resolve issues regarding quality, complaints, returns, billing and overall service and ensure customer receives prompt resolution.
- Resolve service failures, manage ETA/PO schedule and help implement processes for continual improvement.
- Ensure customer receives proper IFCO on-boarding information regarding order process, reporting, label compliance, billing and returns.
- Create presentations for quarterly business reviews and present information to customers
- Maintain daily/monthly and ad hoc reporting requirements.
- Create and establish RPC forecast with CMI tools, utilize SAP and CMI tools to recognize trends and assess impact to forecast and order decisions.
- Conduct CMI customer reviews to correct, sustain and improve delivery and inventory performance using CMI reporting tools on delivery, inventory and sales.
- Accurately maintain customer database and special instructions
- Act as Subject Matter Expert in IFCO reporting systems, EDI, MyIFCO, processes and environments.
- AS degree; Bachelor's degree preferred
- Strong Excel skills required
- 6 months to 1 year of customer service experience
- Knowledge of customer service, data analysis, inventory, or logistics
- Experience in process development
- Strong written and verbal communication skills
- Knowledge of domestic geography
- Ability to work well in a team environment
- Analytical and problem-solving skills
- Proven planning and organizational skills
- Microsoft Office Suite
-
Intern, Operations
3 weeks ago
CareNu Tampa, United StatesIt's inspiring to work with a company where people truly BELIEVE in what they're doing · When you become part of the CareNu Team, you'll realize it's more than a job. It's a mission. We're committed to providing groundbreaking solutions for our clients' unique needs offering a ...
-
Intern, Operations
3 weeks ago
CareNu Tampa, United StatesIt's inspiring to work with a company where people truly BELIEVE in what they're doing · When you become part of the CareNu Team, you'll realize it's more than a job. It's a mission. We're committed to providing groundbreaking solutions for our clients' unique needs offering a ...
-
Operations Manager Intern
1 day ago
Avis Budget Group Tampa, United States Part timeHere at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our global ...
-
Customer Experience and Operations Intern
3 weeks ago
Ashley Furniture Industries Inc Tampa, United StatesDo you love helping others? Are you a problem-solver who likes to find creative solutions to help others? Do you want to take that creativity and work for a World-Class organization? -Then apply today to our Customer Experience and Operations at Ashley Furniture - the World's Lar ...
-
Customer Experience and Operations Intern
3 weeks ago
Ashley Furniture Tampa, United StatesDo you love helping others? Are you a problem-solver who likes to find creative solutions to help others? Do you want to take that creativity and work for a World-Class organization??-Then apply today to our?Customer Experience and Operations at Ashley Furniture ?the Worlds Large ...
-
Customer Service Associate
1 week ago
USAA Tampa, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Low Code Business Analyst
1 week ago
Citi Tampa, United States**Team Overview**: · The Markets Operations Business Intelligence & Process Re-Engineering Team drives transformational change within Operations' processes and functions through the combination of data analysis and optimum process design. · We partner closely with our Operations ...
-
Assistant Food and Beverage Operations Manager
3 weeks ago
Marriott International, Inc Tampa, United States**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Tampa Airport Marriott, Tampa International Airport, Tampa, Florida, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · ** ...
-
Commission Agent for Seminole Casino
1 week ago
Seminole Tribe of Florida Tampa, United States**Responsibilities** · - Observes casino activities to ensure adherence to all policies, procedures and regulations. Reports any suspicious activities and/or irregular circumstances to the casino management team. · - Monitors compliance with the internal control standards and reg ...
-
Quality Assurance Specialist
2 weeks ago
McNichols Tampa, United StatesWith 19 service centers nationwide, **McNICHOLS CO.** is North America's leading supplier and fabricator of "Hole Products", including Perforated and Expanded Metals, Wire Mesh and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. Founded in 1952 ...
-
Threat Detection
3 weeks ago
MUFG Bank, Ltd. Tampa, United States**Do you want your voice heard and your actions to count?** · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organizati ...
-
Process Improvement Analyst
1 week ago
Rocket Pest Tampa, United States**Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control** · Our **Mission **is to protect customer's homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We ar ...
-
Esis Claims Assistant Vice President, Wc
2 weeks ago
Combined Insurance Tampa, United StatesThe Claims Assistant Vice President is a challenging opportunity for a leader to join our Tampa Claims Office servicing Workers Compensation clients in Alabama, Florida, and Georgia as well as DBA (Defense Base Act) claims. This is a critical leadership role in effectively execut ...
-
Client Expereince Host
1 week ago
Mayors Tampa, United StatesJob Objective · The Client Experience Host ensures the delivery of a World Class Client Experience to all clients. Operating in a · professional manner and utilizing exceptional communication skills to engage the client, they will have excellent · client facing and interpersonal ...
-
Director of Event Technology I- St. Petersburg
2 weeks ago
Encore Global Tampa, United StatesPosition Overview · - This position is located on site daily at our hotel partner · The Director, Event Technology (Salaried non exempt) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Clas ...
-
Assistant Vice President Anesthesia Operations
3 weeks ago
HCA Healthcare Tampa, United StatesThis position is incentive eligible. · **Introduction**: · Executives thrive with us HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking ...
-
Global HR Human Capital Risk Officer
2 weeks ago
Citi Tampa, United StatesThe Enterprise Human Capital Risk Team within Global HR Risk and Control is responsible for developing, implementing, and managing the Human Capital Risk Management Framework across Citi. Our core activities are performing a quarterly Human Capital Risk Appetite Assessment, quart ...
-
Aseptic Prep Operator I
2 weeks ago
Bausch + Lomb Tampa, United States**Bausch + Lomb (NYSE/TSX**: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see bet ...
-
Office Manager
3 weeks ago
Monticciolo Family and Sedation Dentistry, PLLC Tampa, United StatesOverview: · Busy, privately owned Dental Office, is seeking an energetic and knowledeable Dental Office Manager. Our Company features 11 locations with huge opportunity for internal growth. The ideal candiate will have recent Dental Office Manager experience, Dentrix experience i ...
-
Office Manager
1 week ago
DEFENSEWERX Tampa, United StatesSOFWERX was established under a Partnership Intermediary Agreement (PIA) between the United States Special Operations Command (USSOCOM) and DEFENSEWERX (DWX). SOFWERX is a platform designed and operated to increase collaboration and innovation, as well as explore, experiment and ...
Customer Operations Intern - Tampa, United States - IFCO SYSTEMS US, LLC
Description
Job Description
Job DescriptionCustomer Operations Intern
The Customer Operations Intern will focus on the review and audit of company assets and assist in interactions between all internal departments and clients to ensure world-class customer service and proactive asset management.
Major/Key Accountabilities
Customer Reconciliation 40%
Customer Service Excellence 40%
Reporting & Analysis 20%
Qualifications
Desired Experience