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    Process Improvement Manager 3 - Austin, United States - Abacus

    Abacus
    Abacus Austin, United States

    Found in: Lensa US 4 C2 - 6 days ago

    Default job background
    Description
    Solicitation Reference Number

    Customer Name
    Texas Comptroller of Public Accounts

    Category
    Information Technology Services Management (ITSM Operations)

    Customer Entity Name
    Comptroller of Public Accounts

    Title
    Process Improvement Manager

    Level
    Process Improvement Manager 3

    Estimated Hours
    1,920

    Number of Positions
    1

    # of Resumes Allowed
    1

    Full/Part Time
    Full Time


    IT STAFFING SERVICES SOLICITATION UNDER

    DEPARTMENT OF INFORMATION RESOURCES
    IT STAFF AUGMENTATION CONTRACT (ITSAC)
    RFO DIR-CPO-TMP-445

    Solicitation Reference Number:

    Working Title:
    IT Process Improvement Manager Title/Level: Process Improvement Manager 3 Category: Information Technology Services Management (ITSM Operations) Full Time


    I. DESCRIPTION OF SERVICES

    Texas Comptroller of Public Accounts requires the services of
    1 Process Improvement Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of
    Process Improvement Manager 3, Information Technology Services Management (ITSM Operations) and the specifications outlined in this document for the
    Texas Comptroller of Public Accounts.

    ll work products resulting from the project shall be considered "works made for hire " and are the property of the
    Texas Comptroller of Public Accounts and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.


    Texas Comptroller of Public Accounts will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

    The Candidate will be part of the CPA Contract Administration and Procurement (CAP) team, performing highly advanced (senior-level) consultative services and technical assistance work.

    The Candidate will perform these tasks:


    • Documents process and procedure tasks to support development of a contract lifecycle solution
    • Will identify and advise on process management tasks for procurements and contracts.
    • Will identify and advise on the procurement and contract tasks to align in an online system.
    • Works directly with partners to identify, create, and participate in the implementation of business process improvements.
    • Create process flows for Contract lifecycle, including reviewing agreements, contracts, expenses, activities, and federal and state regulations to ensure all requirements are followed and performance metrics are met.
    • May conduct policy research work and data analysis in multiple areas to support business needs.
    • Serves as a liaison between the division by attending meetings and participates in offering solution design support.
    • May perform data analysis.
    • Performs related work as assigned.

    II.

    CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements:

    Candidates that do not meet or exceed the
    minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

    Years Required/Preferred Experience 8 Required Experience with creating process improvement flow charts for as-is and to-be solutions 5 Required Experience in analyzing and documenting business processes and making recommendations.

    5 Required Knowledge of MS Visio or other related process flow software 2 Required Experience with Texas state procurement rules, procedures and processes 2 Required Experience with complex technical contracts, grants, or auditing contracts and grants 2 Required Knowledge of security policies and procedures for technical contracts, grants, or auditing contracts and grants 2 Preferred Experience with other Microsoft Office products, including Microsoft Project, Word, Excel and PowerPoint 2 Preferred Experience in contributing to or writing procedures 2 Preferred Experience with Texas state government.

    2 Preferred Experience utilizing Salesforce in the performance of job duties

    III. TERMS OF SERVICE

    Services are expected to start
    06/01/2023 and are expected to complete by
    08/31/2023. Total estimated hours per Candidate shall not exceed
    1920 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.

    IV. WORK HOURS AND LOCATION

    Services shall be provided during normal business hours unless otherwise coordinated through the
    Texas Comptroller of Public Accounts.

    Normal business hours are Monday through Friday from
    8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.


    The primary work location(s) will be at
    111 E 17th Street Austin, Texas 78711. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.


    Texas Comptroller of Public Accounts will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s).

    Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

    The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested.

    Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through
    Texas Comptroller of Public Accounts.


    V. OTHER SPECIAL REQUIREMENTS

    Work Hours :
    Candidate must be available to work 8 to 5 Central Standard Time. Alternative work hours must be pre-approved by the Direct Supervisor. The applicant may need to report to the office with little notice, as business necessitates.


    Onsite Requirement:
     The Candidate will be onsite at least three days a week. Telework schedule for remaining two days a week must be pre-approved by Direct Supervisor.


    CANDIDATE SKILLS AND QUALIFICATIONS:

    Must be able to:


    • Participate and/or lead in coordination, planning, and scheduling of procurement and contract management tasks with CPA staff.
    • Create process flows and written standards and procedures while working independently.
    • Keep management informed of status on activities through accurate, timely, and appropriate reporting.
    • Work independently in a diverse team environment with on-site and remote teams.
    • bility to multi-task and work with an attention to detail.
    • Identify problems and propose innovative solutions.
    • Communicate complex concepts clearly, accurately, and effectively both verbally and in writing.

    Must have:


    • Strong skill set in procurement and contract management knowledge.
    • Strong written, verbal, and interpersonal communication skills.
    • Strong research and problem-solving skills.

    Must perform other related work as assigned

    VI. ADDITIONAL TERMS AND CONDITIONS
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