Customer Service Clerk - Colesville, MD, United States - Emerald Enterprises
Description
Join the Logwin team We are looking for a Customer Service Representative (m/f/d) at our location in Renningen, Colesville, MD.
Do you want to make a difference? Help shape the future at a leading logistics service provider - while being personally valued and supported?
With 4,100 employees at over 190 locations in 37 countries, we offer you the ideal network - and at the same time a collegial, family-friendly atmosphere.
In particular, for companies in the fields of plant and mechanical engineering, automotive, chemical, electronics and high tech, as well as retail and fashion, the business unit offers industry-specific transport and logistics concepts.
Curious? See what sets us apart: "Proud. People at Logwin."How you can contribute to our team:
As a Customer Service Representative (m/f/d), you will be in close contact with our customers.
- First point of contact for our customers, partners and internal departments
- Developing solutions until problems are resolved
- Monitoring and controlling service providers and their quality
- Monitoring delivery dates, PODs, etc.
- Updating the transport management system
- Daily review of shipment delays and development of solutions
- Creating reports and statistics
- Analyzing and improving service, service providers and costs
What you bring to the table:
Do you
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