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    Digital Content Manager - Doral, United States - Ultra Music Festival

    Ultra Music Festival
    Ultra Music Festival Doral, United States

    2 weeks ago

    Default job background
    Arts / Entertainment / Publishing
    Description

    Role Description

    Ultra Music Festival, a world-renowned name in the music event industry, is seeking a Digital Content Manager. This role offers an exciting opportunity for someone interested in digital storytelling and event management. In this full-time, hybrid position, you'll be at the forefront of managing our digital presence across international markets.

    Your key responsibilities will include:

    • Managing content on diverse CMS platforms, including WordPress and custom in-house systems, catering to various international markets.
    • Keeping event information in our global databases up-to-date and accurate.
    • Handling translations for multilingual content, ensuring clarity and cultural relevance.
    • Generating and maintaining detailed analytics reports, providing insights into user engagement and website/app performance.
    • Delivering timely reports to stakeholders as required.
    • Developing and maintaining extensive knowledge bases and FAQ sections to improve customer self-service and support.
    • Collaborating with development and marketing teams on technical enhancements and campaign testing.
    • Regularly updating web and app content, adhering to accessibility standards.
    • Creating interactive event maps using tools like MapBox and MapTiler.

    Qualifications

    • Proven experience in digital content management, ideally in the events or entertainment industry.
    • Proficiency in CMS platforms, particularly WordPress, and familiarity with custom content management systems.
    • Proficient in HTML, CSS, and other web presentation technologies.
    • Proficient in Adobe Photoshop and Illustrator for asset adjustments and extraction.
    • Experience processing CSV, JSON, and other structured data using Excel and Google Sheets.
    • Knowledge of SQL, PHP, JavaScript, and TypeScript is a plus.
    • Knowledge or experience in data processing or process automation using Python, JQ, WP-CLI, and other scripting or terminal tools is a plus.
    • Familiarity with navigation concepts such as menu routing, link redirection, deep-linking, and campaign attribution tracking.
    • Strong understanding of SEO strategies and digital analytics.
    • Experience with user analytics platforms such as Google Analytics, Google Search Console, and other related platforms.
    • Excellent communication skills for effective collaboration across different time zones with international partners.
    • Eagerness to learn and adapt, particularly in areas relevant to the role.
    • Fluent written and verbal English proficiency is required. Fluency in additional languages, including Spanish, is preferred.
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