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Appointment Coordinator - Minocqua, United States - Marshfield Clinic Health System (MCHS)
Description
Description
:JOB SUMMARY
The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System's customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer's needs and Clinic policy.
JOB QUALIFICATIONS
EDUCATION
Minimum Required: High School diploma or equivalent.
Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.
EXPERIENCE
Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.
Preferred/Optional: Six months' previous experience in a healthcare facility to include direct patient contact or previous customer service experience.
CERTIFICATIONS/LICENSES
Minimum Required: None
Preferred/Optional: None
Monday - Friday 8-5. No holidays, weekends, nights