Employee Customer Contact Management - Snyder, OK, United States - Diamond Dynamics

James Miller

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James Miller

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Freelance
Description

Company:


  • Auto-Center Weber GmbH & Co.
KG- Zum Apelstein Leipzig-Lindenthal ŠKODA Sales and Service Partner
Contact Person:


  • Irina Klein

Job Details:


  • Job ID Job Title
  • Customer Contact Management Employee (m/f/d)
  • Location Leipzig-Lindenthal
  • Field of Work
  • Other
  • Employment Type
  • Fulltime (40 hours per week)
  • Contract Type
  • Permanent
  • Contract Duration
  • Unlimited
  • Earliest Start Date
  • Immediately
  • Required Minimum Qualification
  • Vocational TrainingAuto-Center Weber offers the complete range of services for the ŠKODA and HYUNDAI brands with multiple locations and over 130 employees (m/f/d). For over 30 years, we have been a strong partner when it comes to our customers' mobility. We achieve this with passion, expertise, and our constant drive to go one step further.

Responsibilities

  • Receiving and qualifying phone calls
  • Forwarding customer inquiries to the appropriate departments
  • Conducting various phone campaigns (customer care contacts)
  • Surveying customers for satisfaction
  • Maintaining master data
  • Assisting customers at the information desk
  • Processing data protection declarations

Profile

  • Completed commercial training, ideally as an automotive salesman (m/f/d)
  • Relevant professional experience in customer service, ideally in a car

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