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    Customer Service Representative - Philadelphia, United States - Reef Technology Inc.

    Reef Technology Inc.
    Reef Technology Inc. Philadelphia, United States

    1 week ago

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    Description

    ** Customer Service Representative (FT)**

    Philadelphia, Pennsylvania, United States

    Parking Field

    Full-Time

    **Who Youll Work For**

    REEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team thats over 18,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, were making the place you live, the place you love to be.

    **What You'll Do:**

    The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/clients expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times

    Greet arriving and departing guests in a friendly and courteous manner.

    Act as traffic controller to direct incoming guests to available parking spaces.

    Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.

    Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.

    Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.

    Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or

    Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.

    Communicate professionally at all times with guests, client, and teammates.

    Employee must be able to perform essential functions of the position with or without reasonable accommodations.

    **What We Want From You:**

    At least 18 years of age

    Excellent customer service and communication skills

    Ability to verbally communicate with guests

    Previous customer service experience, preferred

    **What We'll Provide:**

    Uniforms Provided

    On the job training

    Growth and career opportunities

    **PHYSICAL DEMANDS:**

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Occasionally move around the property by walking for extended periods of time.

    Frequently operate small office equipment such as cash register, calculator, copier/printer

    Will remain in seated position for extended periods of time.

    **WORKING CONDITIONS:**

    Work is performed in indoor as well as outdoor environments.

    Employees are subject to environmental conditions including extreme heat and cold weather.

    Protection from weather conditions may be provided, but not necessarily from temperature changes.

    REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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