Asst Dir Patient Services - Baltimore, United States - Johns Hopkins Bayview Medical Center

Johns Hopkins Bayview Medical Center
Johns Hopkins Bayview Medical Center
Verified Company
Baltimore, United States

3 weeks ago

Mark Lane

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Mark Lane

beBee recruiter
Description
Johns Hopkins Bayview Medical Center

Assistant Director, Patient Services

Full-time


Principal Duties:

  • Develops implements and maintains trayline
  • Enforces quality control standards for patient food items including temperature, food handling, quality, taste and presentation
  • Develops schedules and assignments
  • Supports operation of the electronic menu system
  • Monitors employee performance
  • Responsible for staff training
  • Responsible for supervising patient services managers.
  • Responsible for regulatory adherence
  • Drives and Improves customer satisfaction
  • Conducts quality assurance monitoring
  • Responsible for adhering to sanitation requirements.
  • Develops policies and procedures related to patient meal services
  • Develop and manage clinical performance improvement plans and activities
Required Knowledge, Skills, and Abilities

  • Bachelor Degree in Business or Food Management and Registered Dietitian license. Master's degree in food or business related area preferred.
  • Servsafe certification preferred.
  • Minimum five years of previous experience in largescale/highvolume food service operation required.
  • Working knowledge of 3rd party patient satisfaction companies.
  • Strong business acumen; Strong critical thinking adn problem solving skills.
  • Strong customer service subordinates.

FOOTER

Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

Authorization to Work in the

United States:
Applicants who require sponsorship now or in the future will not be considered for this position.
**Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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