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Program Manager, Dental Health Services - Houston, United States - Knewin
Description
Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States.
HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County.
Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
The Dental Health Services (DHS) Program Manager supports both clinical and non-clinical services through management of personnel, grant fiscal management and operations oversight.
Ensure compliance in accordance with the federal, state, and local laws; rules, and regulations; and policies, procedures, and guidelines of HCPH.
Duties & Responsibilities:Oversees clinical operations and supervises five or more staff dentists. Also functions as a team member, providing direct patient care as assigned. Monitors staff to ensure strict adherence to all policies, procedures, and established protocols.
Provides direction, guidance, and leadership to DHS program staff as it relates to the dental programs, operations, and functions. Directly oversees all program operations in the absence of the DHS Program Director. Assures delivery of dental care is consistent with dental provider certification and standards of care.
Works closely with the DHS Program Director to develop, administer and monitor the DHS budget. Develops justifications for budgetary recommendations and/or adjustments.
Monitors progress toward successful achievement of DHS metric goals, regularly notifies divisional and program leadership of progress. Assists in preparing various statistical reports relating to patient services and grants.
Partners with DHS Program Director and department leadership to ensure efficient assessment, planning, and implementation of new dental programs and services according to established timelines.
Assures proper program personnel development and direction, including activities related to recruitment, selection, training, professional development, effective communication, evaluation and discipline within DHS.
Coaches and develops staff to support and encourage teamwork and employee engagement while ensuring maximum productivity, operational excellence, and efficiency of DHS.
Oversees and monitors the day-to-day workflow and schedule of programs. Maintain standardization of dental programs and identify opportunities to improve clinical and non-clinical processes.Collaborates with administrative support team to ensure optimal function and customization of the electronic dental record incorporating changes when needed.
Harris County is an Equal Opportunity EmployerIf you need special services or accommodations, please call or email
.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
Dental degree (Doctor of Dental Surgery or equivalent) from an accredited school of dentistry
Experience:
At least three (3) years' experience in a supervisory role within a dental clinic environment
At least three (3) years' experience in a dental clinical setting as a practicing dentist
Licensure:
Texas Dental License
DEA Registration
BLS for Healthcare Providers
Valid TX driver license upon hire
Knowledge, Skills and Abilities
Ability to employ excellent customer service while working with a diverse community and staff
Excellent delegation and assessment skills
Knowledge of the principles and practice of public health dentistry and community oral health programs
Self-directed with a high degree of critical thinking, independent judgment, problem solving ability
Strong written and oral communication skills, and ability to multi-task and adjust priorities as needed
Proficient in MS Office Suite (Word, Excel, Power Point, Outlook, Teams) and Electronic Dental Record
Core Competencies
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively, both orally and in writing
NOTE
:
Qualifying education, experience, knowledge and skills must be documented on your job application.
You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration.
"See Resume"will not be accepted for qualifications.
Position Type, and Typical Hours of Work:
Full Time Exempt | Regular
Monday – Friday | 8:
00am-5:
00pm
Must be willing to flex work hours when required, including weekends.
Able to travel within Harris County as needed.
Work Environment:
This position operates in both a professional & clinical environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines as well as standard dental equipment.
Physical Demands:
This role requires the ability to lift, carry, push, pull up to 20 pounds and bending & standing for periods at a time.
Must possess the physical ability, manual dexterity and eye-sight to practice dentistry in a competent manner in a dental clinical setting.
Work Location:7457 Harwin Drive, Houston, TX 77036
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.