A Customer Care Representative is a person who assists and supports customers with their inquiries, concerns, and complaints regarding a product or service. They are responsible for providing excellent customer service and ensuring that customers are satisfied with their experience - Westford, United States - Eclipse Enterprises
Description
Markem-Imaje is a reliable global manufacturer of solutions for product identification and traceability. Our connected solutions help manufacturers reduce waste, increase efficiency, achieve regulatory compliance, and protect their brand.
We offer the most comprehensive range of market-leading marking and coding systems, as well as software, services, and consumables, so our customers can meet all their printing needs in one place.
The Role:
You will be responsible for all aspects of customer care and will work with departments across the entire sales and supply chain, including our helpdesk and planning team. Teamwork should be as important to you as working independently. You will ensure high-quality customer service by efficiently processing customer inquiries, orders, and returns in accordance with Markem-Imaje's processes and procedures.
What You Will Do:
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