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Deli Bakery- Full time Shift Lead
1 week ago
Military Deli and Bakery Services Fort Gregg-Adams, United States Full timeJob Details · Job Location · Ft Gregg Adams - Fort Gregg Adams, VA · Position Type · Full Time · Education Level · Not Specified · Salary Range · $18.20 Hourly · Description · ASSISTANT MANAGER/SHIFT LEAD · As an Assistant Manager at Military Deli & Bakery Services you w ...
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61st Street Service Corp Fort Gregg-Adams, United States Full time** 61st Street Service Corporation** · ** Customer Service Representative, Scheduling #Full Time** · Fort Lee, NJ 07024 · **The 61st Street Service Corporation** · At 61st Street Service Corporation we are committed to providing our client with excellent customer service whil ...
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Financial Specialist
6 days ago
US Defense Contract Management Agency Fort Gregg-Adams, United States**Duties**: · - Serve as a Financial Specialist in a Directorate within Defense Contract Management Agency (DCMA). · - Perform various financial management functions involving the formulation, justification, and/or execution of budgets, cost estimates and cost analyses for organi ...
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Optometrist (Clinical)
1 week ago
US Military Treatment Facilities under DHA Fort Gregg-Adams, United States**Duties**: · - Provides a variety of optometric services to patients, to include examining, diagnosing, managing and treatment. · - Performs all necessary tests that deal with the eye portion of all types of physical exams. · - Maintains in-depth participation in the Optometry P ...
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Nurse (Occupational Nurse)
1 week ago
US Military Treatment Facilities under DHA Fort Gregg-Adams, United States**Duties**: · - Screen occupational injuries, illnesses, pre-placement, periodic and termination exams along with fitness for duty exams. · - Initiate appropriate laboratory, x-ray or other screening tests. · - Provide individual and group worker education and training on specifi ...
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Nurse (Clinical/ambulatory)
2 weeks ago
US Military Treatment Facilities under DHA Fort Gregg-Adams, United States**Duties**: · - Coordinate patient referrals to support services provided through the internal and external community, or the TRICARE network. · - Assist with clinic orientation, and one-on-one patient, educational activities related to acute or chronic illnesses, self-care, well ...
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Medical Instrument Technician
1 week ago
US Military Treatment Facilities under DHA Fort Gregg-Adams, United States**Duties**: · - Perform diagnostic ultrasound exams such as abdomens, small parts, upper and lower extremities, pelvis, neonatal heads, obstetric sonography etc. · - Select, set up, adjust and operate ultrasound equipment. · - Assist in performance of invasive procedures on patie ...
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Medical Technician
1 week ago
US Military Treatment Facilities under DHA Fort Gregg-Adams, United States**Duties**: · - Conduct a variety of diagnostic and quality control testing in all areas of the laboratory. · - Perform instrument maintenance and troubleshoot. · - Manage supplies and reagents. · - Review results and prepare reports. · - Collect specimens from patients. · - Prep ...
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Procurement Technician
2 weeks ago
U.S. Army Contracting Command Fort Gregg-Adams, United States**Duties**: · - Performs technician work that supports the management and oversight of the procurement of supplies and services in the Mission and Installation Contracting Command (MICC). · - Generates, prepares, controls and reviews recurring error reports. · - Monitors various ...
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Requirements Manager
1 week ago
SAIC Fort Gregg-Adams, United StatesJob ID: FORT_GREGG-ADAMS-VA · **Location**:FORT GREGG-ADAMS, VA, US · **Date Posted**: · **Category**:Engineering and Sciences · **Subcategory**:Systems Engineer · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:Top Secret · **Clearanc ...
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Logistics Management Specialist
2 weeks ago
US Field Operating Offices of the Office of the Secretary of the Army Fort Gregg-Adams, United States**Duties**: · - Assist in the operation of automated information systems for ammunition management. · - Assist in the administration and assessment of ammunition production operations and preventative and corrective maintenance activities/programs. · - Assist in identifying types ...
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Business Analyst
6 days ago
US Defense Commissary Agency Fort Gregg-Adams, United States**Duties**: · This is a developmental position. Work assignments are progressively complex and intended to broaden your skills and provide you with practical experience to prepare you to perform at the target grade level. At the target grade level, the major duties are: · - This ...
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Training Support Specialist
15 hours ago
Advanced Technology Leaders Inc Fort Gregg-Adams, United States**Job Title**: Training Support Specialist - Petroleum Training Facility · **Essential Job Functions & Requirements**: · - Support daily operations, participate in seasonal site maintenance, equipment maintenance and accountability of all assigned equipment and bulk class III fue ...
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Web Administrator with Security Clearance
3 days ago
Unified Business Technologies, Inc. Fort Gregg-Adams, United StatesThe candidate shall provide web development and webmaster support as follows: manage, implement, and direct the graphical design, site planning and layout of web applications, websites, and web related services and technology utilizing dynamic and static web interfaces using HTML ...
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Physician (Family Practice) 0602-GP14
2 days ago
DHA (Archive) Fort Gregg-Adams, United StatesAbout the Position: Work under the professional and administrative supervision of the physician-in-charge of the Primary Care Clinic to which assigned and/or the Chief, Primary Care Division. · Fort Gregg-Adams is located three-miles east of Petersburg, Virginia; 116-miles from ...
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Department of the Army Fort Gregg-Adams, United StatesDuties * As a professional educator/evaluator, researches, analyzes, develops, and prepares documents and reports regarding training effectiveness and recommendations for systematic changes to curricula and methodology. * Uses professional knowledge of Systems Approach to Trainin ...
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Procurement Technician with Security Clearance
2 weeks ago
Department of Defense Fort Gregg-Adams, United StatesDuties * Performs technician work that supports the management and oversight of the procurement of supplies and services in the Mission and Installation Contracting Command (MICC). * Generates, prepares, controls and reviews recurring error reports. * Monitors various automated c ...
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Pharmacy Technician
4 days ago
Magnificus Corporation Fort Gregg-Adams, VA, United StatesIMMEDIATE OPENING for Full-time Pharmacy Technician to support Fort Gregg-Adams, located in Virginia. · *SPECIFIC TASKS Duties include, but are not limited to the following:* · * Perform a full range of pharmacy technician procedures. · * Perform pharmaceutical dispensing duties ...
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Audio-Visual Help Desk Technician
2 weeks ago
Indian Township Solutions Fort Gregg-Adams, United States· >> Audio-Visual Help Desk Technician - VA Audio-Visual Help Desk Technician - VA Summary Title: Audio-Visual Help Desk Technician - VA ID: HELPDESK VA Position Title: Audio-Visual Help Desk Technician - VA Employment Classification: Full-Time Location: Fort Gregg-Adams, VA Dep ...
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BUSINESS SUPPORT ASSISTANT
2 weeks ago
Defense Commissary Agency Fort Gregg-Adams, United StatesSummary You are responsible for the completeness and accuracy of your application package. We encourage you to read the entire announcement before starting the application process. Qualifications and requirements must be met by the announcement closing date. This recruitment is s ...
Customer Service Specialist I #Full Time - Fort Gregg-Adams, United States - 61st Street Service Corp
Description
** 61st Street Service Corporation**
** Customer Service Specialist I #Full Time**
Fort Lee, NJ 07024
**The 61st Street Service Corporation**
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
**Job Summary:**
The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction.
**Essential Functions:**
1. Expeditiously handle large volume of calls and perform work in a timely manner.
2. Attempts to collect full payment from patient or guarantor in a professional and courteous manner.
3. Establishes payment arrangements per guidelines. Documents terms in billing system.
4. Applies of payments collected over the phone to each date of service.
5. Handles customer inquiries, disputes and complaints in a professional and courteous manner. Escalates contentious complaints to supervisor or higher management.
6. Provides appropriate response immediately or indicate a call back with a business day as appropriate.
7. Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate.
8. Meets productivity and quality targets.
9. Follows communication procedures, guidelines and policies.
10. Clearly documents in system summary of work and follow up steps after each call.
11. Resolves calls in queue in a timely and efficient manner.
12. Performs other job duties as required and assigned including, but not limited to, job functions within the self-pay collections and customer service units.
13. Conforms to all applicable HIPAA, Billing Compliance and safety policies and guidelines.
**Minimum Qualifications:**
1. High school graduate or GED certificate is required.
2. A minimum of 6 months experience in a physician billing or third party payer environment.
3. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner.
4. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
5. Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
6. Must demonstrate effective communication skills both verbally and written.
7. Ability to multi-task, prioritize, and manage time effectively.
8. Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.)
9. Ability to work independently.
10. The ideal candidate is a motivated individual with a positive attitude and exceptional work ethic.
11. Must successfully complete systems training requirements.
**Preferred Qualifications:**
1. Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred.
2. Knowledge of medical terminology is preferred.
3. Previous call center experience is preferred.
4. Previous claims experience is preferred.
5. Previous experience in an academic healthcare setting is preferred.
