Probation Senior Business Systems Analyst - Santa Rosa, United States - County of Sonoma

County of Sonoma Santa Rosa, United States

1 week ago

Description

THIS RECRUITMENT IS PROMOTIONAL ONLY.

YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION.

The Probation Department has requested a

county-wide promotional

certification to fill a Probation Senior Business Systems Analyst position.

Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.

This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list.

The Civil Service title for this position is

Senior Business Systems Analyst.

Note:

The position is anticipated to be time-limited and funded through January 6, 2028.

The Probation Senior Business Systems Analyst (SBSA) will be the project manager leading a complex, multi-year project focused on implementing a new case management system (CMS) to meet the data needs for all operational areas within the department.

The SBSA will be responsible for multiple phases of the project including:

assessing system needs, managing the implementation, supporting the change management and stabilizing the system, and identifying maintenance and enhancement needs.

To accomplish this project and support other IT projects, the SBSA, working in close collaboration with key departmental staff, will have the following responsibilities during the project phases:

Collaborate with consultants, vendors, and information system and criminal justice staff to analyze, understand, and document business processes and operational procedures across the entire department
Manage performance expectations of various consultants that may work on the project
Advise on the scope and timeline for the CMS project and, in collaboration with others, r esearch, evaluate, and recommend CMS system solutions
Lead the Request for Proposal process to identify case management system(s)
In collaboration with department leadership, technical staff. and others, play a lead role in

the system implementation and deployment
Develop training materials and conduct training sessions for staff
Provide business and technical guidance and advice as a subject matter expert
Write specifications and confirm system is configured as specified
Conduct end user testing to ensure design is as anticipated and meets business needs
Develop processes to integrate the new system into current and new business practices
The ideal candidate will be a self-starter with excellent verbal and written communication skills who brings:

Significant experience working on complex IT design projects including some experience working with criminal justice data systems
Exceptional analytical and problem-solving skills to address business problems and design IT solutions
Proven project management skills with the ability to collaborate with diverse stakeholder groups
Experience with vendor contracts and ensuring performance expectations are met
The ability to positively and effectively manage relationships with consultants
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Education

:

Any combination of education, training and experience, which provides an opportunity to acquire the knowledge and abilities listed.

Typically, possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field.

Experience

:

Typically, four (4) years of full-time or its equivalent experience analyzing business processes and information systems and managing complex business projects, which must have included three (3) years of design and project management responsibility for small and medium business applications.

License

:

Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge of:

Principles and practices of project analysis and management on large business implementation or change management projects; methods of long-term strategic management and technical planning; business and financial best practices; methods of developing business process specifications; procedures and methods for testing business functions; principles and practices of producing effective project documentation; application software including presentation, spreadsheet and work processing applications; business systems applications in finance, and/or human resources; enterprise resource planning systems.

Ability to:

Analyze, evaluate and integrate business processes and procedures; develop and document business and technical process, functions and procedures; apply the principles of business or public administration and marketing; coordinate and manage large groups of people from various business units or departments in business re-engineering projects; work closely with technical and business managers and staff in a teamwork setting; develop a solid understanding of departmental business processes and technology requirements; read and interpret a variety of technical manuals and instructions; respond to requests and inquiries from external groups and citizens, business and automated system users; employ high levels of independent judgment and decision-making in the process of problem resolution; prioritize and meet project timelines; communicate effectively both orally and in writing; establish and maintain effective working relationships.

Your

application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.

You should list all employers and positions held within the last ten years in the work history section of your application.

Be as thorough as possible when responding to the supplemental questions.
You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit

Getting a Job with the County of Sonoma

to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions may

be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:

An

Application & Supplemental Questionnaire Appraisal Examination

(weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position.

Each applicant will be evaluated based on the following criteria:

Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire.

Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination.

Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

BACKGROUND INVESTIGATION

It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment.

This policy is imperative to keep the department's employees and the public safe and to maintain high standards in the law enforcement community.

Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation.

Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

The background investigation will include a thorough assessment of a candidate's personal, employment, educational, criminal, and credit history.

The investigation may include but is not necessarily limited to:

the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources.

Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment.

All candidates will be required to take a pre-employment medical examination.

The pre-employment medical examination will include drug testing as part of the medical examination for all applicants and for all current employees who are offered employment with the Offices/Departments.

Additionally, candidates may be required to take a pre-employment psychological examination.

The results of these examinations and the background investigation shall be confidential and shall not be available to the candidate for review.

Failure to pass the background investigation will eliminate a candidate from the employment process. You may also review the

Job Classification Screening Schedule

to determine the requirements for this position.

Issues that arise during the investigation process will be assessed, and judgment and discretion will be used to determine the employability of the candidate.

Where there is evidence of a candidate's past use of controlled substances, many factors shall be used to determine the employability of the individual such as a pattern of use, kind of drug used, circumstances of the start of the drug use, treatment, behavior, and attitude since discontinuance, etc.

Please note that a history of using controlled substances does not result in automatic disqualification from the selection process.

Prior to disqualifying any candidate whose profile falls within the provisions of the policy, the candidate shall be given the opportunity to present any and all evidence of mitigating facts that the candidate feels should be considered by the hiring authority.

HOW TO APPLY
Applications are accepted online at

. Paper applications may be submitted by person, fax , email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging.

We are committed to having a diverse workforce that is representative of the communities we serve.

The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst:

AK
HR Technician:

KK
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Probation Senior Business Systems Analyst - Santa Rosa, United States - County of Sonoma

Description

Health Services Systems Software Analyst