Senior Information Analyst - Daytona Beach, United States - APCO International

APCO International Daytona Beach, United States

3 weeks ago

Description

The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO Internationals Headquarters in Daytona Beach, Florida.

APCO International is the worlds oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole by providing complete expertise, professional development, technical assistance, advocacy and outreach. Our members manage, operate, build and support public safety communications systems for law enforcement, fire, emergency medical and other public safety agencies.

The Position:

The Senior Information Analyst serves as a subject matter expert for APCOs software products supported by the Knowledge Management Department. Responsible for analyzing data processing problems and providing solutions by programming software, implementing software upgrades, or developing new programs. Responsibilities include Salesforce administration, programming in an SQL environment, MRS report writing, current system documentation, development of implementation plans, and development of requirements.

Reports to: Director of Knowledge Management

General Description of Essential Job Tasks:

The following are general descriptions of the essential job tasks of the position. Other related tasks may be assigned as necessary and appropriate.

Administer Salesforce including implementation of quarterly updates, adding/removing users, and developing solutions based on user needs.

Develop and implement test plans/scenarios to ensure the successful delivery of a project.

Lend support to various business teams as necessary during design, development, and delivery to ensure solid, scalable, robust solutions.

Accurately assess the risks associated with each solution design/project.

Support the development of team members from a professional and technical level.

Serve as project manager on technology projects that integrate with relational databases.

Respond to assigned helpdesk support tickets in a timely fashion coordinating with external vendors as necessary to achieve resolution.

Develop a data audit plan (prevent duplicates, training, data deduping processes).

Lead testing of fixes, patches, service packs, and upgrades.

Support ongoing integration amongst data systems, web services including communications, communities, and other interactive online platforms.

Administer Association ticketing system.

Build knowledge to decrease reliance on outside vendors.

Represent the company in professional and manufacturers' user groups.

Collaborate with vendor(s) to implement new functionality or software systems and work with vendor(s) to perform system upgrades.

Work with cross-functional teams to define business requirements, re-engineer business processes and assist along with the Information Technology department in developing custom solutions.

Participate in the development and implementation of selected solutions.

Maintain up-to-date end-user documentation and standard operating procedures.

Develop and lead end-user training to support new and updated application functionality.

Keep abreast of developments in current and future software solutions.

Minimum Experience Requirements :

Bachelors degree with at least 5 years of experience in designing, developing and generating reports from a relational database application

Three years experience leading teams as a project manager and/or a business analyst

SQL, MRS, Salesforce Administration experience

Solid understanding of the principles of database design, implementation, and business process workflow

Effectively manage multiple priorities

Strong business and systems analysis skills, test planning and testing skills, troubleshooting skills and experience with numerous environments and architectures

Experience with requirements management and use of case and modeling tools

Additional Preferred Experience:

AMS, Community Brands NetForum, CRM experience preferred

PMP, BA, or Lean Six Sigma Green Belt preferred

APCO International offers a comprehensive benefit program including a 401K plan.

Senior Information Analyst

3 weeks ago

APCO International Daytona Beach, United States

The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO International's Headquarters in Daytona Beach, Florida. · APCO Inte ...
Senior Information Analyst

2 weeks ago

APCO International Daytona Beach, United States

The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO International's Headquarters in Daytona Beach, Florida. · APCO Inter ...
Senior Information Analyst

1 week ago

APCO International Daytona Beach, United States

Job Description · Job Description · The Association of Public-Safety Communications Officials (APCO) International has an exciting opportunity in our Knowledge Management Department as a Senior Information Analyst. This position is located at APCO Internationals Headquarters in D ...
Direct Bill Analyst

1 week ago

Brown & Brown Insurance Daytona Beach, United States

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · - Proud to be the fifth largest independent insurance brokerage in the country, Brown & Brown offers tailored insurance services & solutio ...
Application Support Specialist

1 week ago

Brown & Brown Insurance Daytona Beach, United States

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · WHAT YOU'LL DO: · - Monitors the suite of COTS systems, manages data, performs necessary testing & validation for release management, inve ...
Computer Support Analyst Ii

3 days ago

Volusia Sheriff's Office Daytona Beach, United States

**Computer Support Analyst II** · **Posting Closes**:May 3, 2024, or until filled · **Starting Pay**:$57,456.07 annually, $1,104.92 weekly · **General Description**: · **Minimum Qualifications**: · - Bachelor's degree in Business Administration, Computer Science, Mathematics, or ...
Premium Payable Specialists

1 week ago

Brown & Brown Insurance Daytona Beach, United States

Brown & Brown Insurance is seeking a Premium Payable Analyst to join our team This individual will be based in our Daytona Beach, Florida office and will be responsible for monitoring and recording invoicing activity in accordance with established company practices and timelines. ...
it support analyst iii

1 week ago

Radiology Associates of Daytona Daytona Beach, United States

Job Description · Job DescriptionLooking for a better career opportunity, apply today · IT Support Analyst III · Full-Time IT Support Analyst will provide advanced technical support to end users on various technical issues and problems relating to hardware, software and periphera ...
Dentist

2 weeks ago

All Medical Personnel Daytona Beach, United States

Specialty: Dentist · Shift: Ongoing Per Diem | Weekdays, 8a-5p · Job Details: · Dental office · DEA certification required · 7-10 patients per day · Candidate can choose preference on ages seen · Benefits · Travel and lodging provided · Malpractice Insurance Coverage · Week ...
Dentist

2 weeks ago

All Medical Personnel Daytona Beach, United States

Specialty: Dentist · Shift: Ongoing Per Diem | Weekdays, 8a-5p · Job Details: · Dental office · DEA certification required · 7-10 patients per day · Candidate can choose preference on ages seen · Benefits · Travel and lodging provided · Malpractice Insurance Coverage · Week ...
Epic Home Health

1 week ago

Resourcing HQ Daytona Beach, United States

· Position Overview: · We are seeking a detail-oriented and motivated individual to join our team as an Epic HomeHealth Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic HomeHealth module, which facilitates the ...
Business Analyst II Revenue Cycle

5 days ago

Halifax Health Daytona Beach, United States

Overview · Halifax Health is seeking a Business Analyst II Revenue Cycle Chargemaster for the Patient Business and Financial Services (PBFS) Department. · Summary · The Business Analyst II: Revenue Cycle - Chargemaster will perform various functions related to the accuracy/potent ...
ERP Analyst II

4 weeks ago

Identified Talent Solutions Daytona Beach, United States

Job Title: ERP Analyst II - Mid Level · Location: Daytona Beach, Florida · Industry: Healthcare · About Us: Exciting full-time and salaried opportunity to join a dynamic and innovative organization committed to delivering cutting-edge solutions in Healthcare. We are seeking a ...
ERP Analyst II

1 week ago

Identified Talent Solutions Daytona Beach, United States

Job Title: · ERP Analyst II - Mid Level · Location: · Daytona Beach, Florida · Industry: · Healthcare · About Us: · Exciting full-time and salaried opportunity to join a dynamic and innovative organization committed to delivering cutting-edge solutions in Healthcare. We ar ...
340B Program Compliance Analyst

5 days ago

Halifax Health Daytona Beach, United States

Nursing at Halifax Health · Halifax Health is seeking a 340B Program Compliance Analyst for the Pharmacy. · Summary · Manages and coordinates the 340b program, Pharmaceutical Company drug replacement programs and revenue for high cost pharmaceuticals. Responsible for analyzing an ...
Epic Cupid Analyst

2 weeks ago

Resourcing HQ Daytona Beach, United States

Position Overview: · We are seeking a detail-oriented and motivated individual to join our team as an Epic Cupid Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic Cupid module, which is used for managing cardiol ...
Subject Matter Expert

1 week ago

City Facilities Management Ltd Daytona Beach, United States

Come join NRP's A+ team We've been recognized as a 'Top Workplace' because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.NRP has been recognized with several industry awards ...
Epic Cadence Analyst

2 weeks ago

Resourcing HQ Daytona Beach, United States

We are seeking a detail-oriented and motivated individual to join our team as an Epic Cadence Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic Cadence module, which is integral to scheduling patient appointment ...
Epic PB Analyst

2 weeks ago

Resourcing HQ Daytona Beach, United States

We are seeking a detail-oriented and motivated individual to join our team as an Epic PB Analyst. In this role, you will be responsible for supporting the configuration, testing, and optimization of the Epic PB (Professional Billing) module, ensuring accurate and timely processin ...
Computer Support Analyst II

4 weeks ago

Volusia Sheriff's Office Daytona Beach, United States

Computer Support Analyst II · Posting Closes: May 3, 2024, or until filled · Starting Pay: $57,456.07 annually, $1,104.92 weekly · General Description: · The Computer Support Analyst II is responsible for performing technical and professional work supporting users of desktop c ...